Evaluating the performance of employee assistance programs (EAP): a checklist developed from a large sample of public agencies

Hsu, Yen-Chen; Wang, Ching-wen; Lan, Junbang

doi:10.1007/s10490-019-09659-z

Cited by 10 publications

(10 citation statements)

References 33 publications

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“…Organizational development professionals thus should prioritize employees’ family-related suffering if it comes up in discussions about their work functioning, as well as encourage them to express how their family troubles may be interfering with their work. Employee assistance programs (EAPs) could have a key role to play in this sense, in terms of identifying employees who are experiencing family-related problems and helping them find ways to resolve the problems, such as with counseling services that show them how to keep negative family experiences from spilling over into their work domain (Hsu et al, 2020). During performance reviews, dedicated managers also might invite employees to think about how their motivation to identify and resolve organizational failures can be tarnished by stressful situations at home (Haar, 2017).…”

Section: Discussionmentioning

confidence: 99%

Family, Work, Collegial, and Emotional Influences on Problem-Focused Voice Behaviors

Clercq

Pereira

2021

The Journal of Applied Behavioral Science

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This study details the unexplored connection between employees’ exposure to family incivility and voice behavior to pinpoint organization problems, considering the mediating role of their work engagement and the moderating role of their emotion sharing with colleagues in this connection. Survey data obtained from employees who work in the banking sector reveal that a critical reason rude treatment by family members keeps employees from expressing their opinions about organizational shortcomings at work is that they exhibit limited positive work energy. This explanatory role of work engagement is less salient though when employees can draw on the relational resource of emotion sharing. For organizational change professionals, this study accordingly showcases a core explanation, thwarted work engagement, by which family-related hardships prevent employees from undertaking productive problem-focused voice activities, and it explicates how this mechanism can be subdued if the work environment encourages employees to express personal feelings openly to their peers.

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Section: Discussionmentioning

confidence: 99%

Family, Work, Collegial, and Emotional Influences on Problem-Focused Voice Behaviors

Clercq

Pereira

2021

The Journal of Applied Behavioral Science

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“…A compassionate discharge of the workforce should look not only at financial compensation but also psychological readiness. Appropriate programmes and services to this end, should include professional assessment, coaching, mentoring, and counseling directed at retrenchment or psychological health (89,90). Hence, this mitigation is important for the workforce's psychological readiness in the recovery phase.…”

Section: Implications For Practicementioning

confidence: 99%

Psychological Wellbeing and Employability of Retrenched Workforce During COVID-19: A Qualitative Study Exploring the Mitigations for Post Pandemic Recovery Phase

Grajfoner

Carter

et al. 2022

Front. Public Health

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The ongoing COVID-19 pandemic has triggered several employment-related issues, followed by different response strategies. With retrenchment measures being a common response strategy during economic downturns, many individuals have been faced with unemployment. This study aimed to explore the effect of the COVID-19 pandemic related retrenchment on the psychological wellbeing of the Malaysian workforce, using a qualitative research approach and based on the Latent-deprivation Model. A purposive sample of 30 retrenched participants was interviewed via telephone during Malaysia's Movement Control Order (MCO). Thematic analysis was subsequently conducted to identify key themes in the data set. Six themes emerged from the thematic analysis: (1) Retrenchment leading to the deterioration of psychological wellbeing; (2) Unemployment, financial strain and economic uncertainty; (3) Emotions related to the COVID-19 virus; (4) Coping with lifestyle change; (5) Recommendations to improve the psychological wellbeing and mental health of the retrenched workforce, and (6) Career and financial support at the recovery phase. The present study provides valuable insight into the wellbeing of retrenched workforce who are forced to cope with both unemployment and a global pandemic, and workforce perspectives regarding types of support needed during the recovery phase.

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“…It talks about how Industry 4.0 is transforming the way people are working by digitizing every aspect of the organization (Rainnie and Dean, 2020, p. 0). Human resource management (HRM) process is digitized so the recruitment process can be done in less time all the records are kept digitally (Strohmeier, 2020), further a lot of programs such as employee assistance programs are conducted to understand the personal problems faced by employees, which might affect their efficiency at work and ultimately job satisfaction (Hsu et al , 2020).…”

Section: Network Analysismentioning

confidence: 99%

Future of work: a systematic literature review and evolution of themes

Singh

Jha

Srivastava

et al. 2021

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Purpose Concerned with the rising social, economic and technological disruption in the world, the impact of the technological disruption had a significant impact on the future of work and it has been tremendously increased in past five years. Further, with the rising uncertainties and COVID-19 in the picture, the trends suggested by earlier literature might not hold. The purpose of this paper is to understand the evolution of technology in the workplace in the past five years, how does it stand during COVID-19, will the trend continue in light of disruption caused by COVID-19, the impact of COVID-19 on the future of work. Design/methodology/approach The paper uses bibliometric techniques to identify the conceptual and intellectual structure of the studies. The programming language named after authors Robert and Ross (R) software and Biblioshiny were used to identify the structures and the themes underlying those structures, which further helped in forecasting the trends of the studies. Findings The paper shows the drastic evolution of the studies in past few years and different technologies implemented at the workplace in the same period. It further identified the influential papers, authors, journals in the area with an emphasis on the various collaboration network among authors and countries. It also paints a picture of the impact of COVID-19 on the future of work. The paper finally concluded with future directions for the emerging trends and themes in the area in aftermath of COVID-19. Originality/value This paper takes the microscopic view of the studies carried out in the past five years as during the past five years, the studies related to this topic have grown tremendously and accordingly many trends have been identified but with the COVID-19 pandemic in the picture, the trend is likely to get accelerated. This paper takes this view and identifies the trends in the future by identifying the themes based on periods and at different levels – organizational, managerial, individual.

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Evaluating the performance of employee assistance programs (EAP): a checklist developed from a large sample of public agencies

Cited by 10 publications

References 33 publications

Family, Work, Collegial, and Emotional Influences on Problem-Focused Voice Behaviors

Family, Work, Collegial, and Emotional Influences on Problem-Focused Voice Behaviors

Psychological Wellbeing and Employability of Retrenched Workforce During COVID-19: A Qualitative Study Exploring the Mitigations for Post Pandemic Recovery Phase

Future of work: a systematic literature review and evolution of themes

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