Evaluating the Quality of Service of Bus Performance in Johor Bahru

Bakar, Muhammad Fadhlullah Abu; Norhisham, Shuhairy; Abudeyab, N H Z Ibrahim A; Saad, Nariman Mohd; Azlan, Nor Najwa Irina Mohd; Shkuri, Nur Syafiqah Mohd; Mohamad, Abd Manaf

doi:10.1088/1755-1315/971/1/012016

Cited by 3 publications

(3 citation statements)

References 21 publications

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“…In business areas, residents use private transport more often, which, among other things, means the low quality of public transport. The results of studies [5,6] indicate similar results.…”

Section: Analysis Of Recent Research and Publicationssupporting

confidence: 67%

Analysis of the change in the number of passenger seats of urban passenger transport depending on the gravity function

Rogalskyy¹,

Sotnikova²

2022

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Current conditions for ensuring the implementation of urban mobility plans require high-quality functioning of urban passenger transport systems considering the minimising travel time and increasing travel comfort, as these factors affect passenger fatigue and their productivity during the working day. The study of changes indicators of the public transport system functioning from the gravity function is carried out in this paper, and the results of these studies are given. Based on the surveys of Lviv residents, the distribution of trips by public transport, private transport and taxis was carried out. It is determined that most often city residents use public transport (the share of such trips is 67% of all movements made by transport). An approach has been developed to determine the number of public transport vehicles depending on their capacity through the total number of passenger seats taking into account this distribution. This approach allows determining the required number of vehicles on the route and using different vehicles by their capacity depending on the passenger flow on the route to ensure the comfort of the trip. Based on this, the analysis of the change in the total number of passenger seats from the indicator of the gravity function for vehicles of different capacities is carried out. In addition, an analysis of the regularities of changes in the number of passenger seats for different by capacity vehicles is carried out, and mathematical models of these regularities are developed. It is determined that at low values of indicator of the gravity function, there is a need for large capacity vehicles, while with the increase in this indicator, the demand for small and medium capacity vehicles increases from 34% to 52%. The developed mathematical models can be used for practical justification of the required number of vehicles on the route, taking into account their capacity to ensure the comfortable movement of passengers on the routes of urban passenger transport.

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“…In business areas, residents use private transport more often, which, among other things, means the low quality of public transport. The results of studies [5,6] indicate similar results.…”

Section: Analysis Of Recent Research and Publicationssupporting

confidence: 67%

Analysis of the change in the number of passenger seats of urban passenger transport depending on the gravity function

Rogalskyy¹,

Sotnikova²

2022

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“…Safety is a major concern among public transportation users, necessitating improvements in enhancing customer satisfaction with public bus services adverse incidents like delayed service or incorrect information on bus/train routes and schedules can tarnish public transport's reputation (Bakar et al, 2022). Ensuring the provision of safe and comfortable bus stops and pedestrian walkways is crucial for users, additionally, factors such as bus cleanliness, safety, punctuality, and other amenities play a vital role in the overall service quality (Md Diah et al, 2022).…”

Section: Safety and Reliabilitymentioning

confidence: 99%

Age-Inclusive Transit Environments: An Exploration of Public Transportation Systems for Elderly

Zakaria,

Kamaluddin,

Hashim

et al. 2024

E-BPJ

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The rising elderly population and rapid urban development have given rise to many interconnected challenges demanding transformative changes in the living environments to facilitate improved mobility and accessibility for the elderly. These issues encompass insufficient accessibility and infrastructure that do not cater to the needs of the elderly. This research explores the public transportation facilities in urban areas, encompassing infrastructure, services, and amenities that are accessible to the public and designed to facilitate community mobility and to identify the current facilities in public transportation and assess how effective and accessible they are for the elderly population.

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“…As a result, parents were very concerned towards accessibility, affordability, safety and comfortability when using public transport, including public bus. Currently, less than 25% of Malaysians use public transportation in their daily travels [6]. This shows that the use of public transport among the community especially children is still lacking.…”

Section: Introductionmentioning

confidence: 99%

What influences parents’ decisions to use sustainable mode (public bus) with their children? A case study in Batu Pahat, Johor

Mohd Yahya,

Ahmad Termida,

Daniel

et al. 2024

IOP Conf. Ser.: Earth Environ. Sci.

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Malaysia is facing a challenge on how to improve the quality of public transportation system along with the city’s urbanization since public transport is one of the sustainable approaches to minimise the use of private vehicles on road that mainly contributes to CO2 emissions that affect the environment, negatively. The lack of public transport services has become a barrier for people to access all the facilities and socialize among the community. Studies on the use of public transport by children are rarely discussed and has lack of attention among community. Thus, this study aims to determine parents’ perceptions in using sustainable mode such as public bus with children in terms of accessibility, affordability, safety and comfortability, as well as to analyse the subjective factors affecting parents’ decisions to use public bus with their children based on the Theory of Planned Behaviour (TPB). The survey method via questionnaire has been distributed through face-to-face (self-administered questionnaire) and online method (via Google Form) among 100 adults (aged 18 and above, and married) who lives in Batu Pahat, Johor. Then, the data were analyzed by applying Mean Score Method and multiple linear regression analysis using Microsoft Excel. The results show that safety is the main aspect influencing parents’ decisions to use public buses with their children. In addition, Attitudes and Perceived Behavioural Control are found to be the significant components influencing Intention, and the Intention influences parents’ decisions to use public bus with children for all activity types.

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Evaluating the Quality of Service of Bus Performance in Johor Bahru

Cited by 3 publications

References 21 publications

Analysis of the change in the number of passenger seats of urban passenger transport depending on the gravity function

Analysis of the change in the number of passenger seats of urban passenger transport depending on the gravity function

Age-Inclusive Transit Environments: An Exploration of Public Transportation Systems for Elderly

What influences parents’ decisions to use sustainable mode (public bus) with their children? A case study in Batu Pahat, Johor

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