Evaluating the Usability of E-Voting Technologies

Abstract

Voting has been an accepted means for electing candidates, receiving public approval for referendums and budgets, and for many other tasks where the will of the people, whether a broad population or a select group, can be recorded and measured in a tangible way. Because of advances in technology, together with problems inherent in manual forms of voting, the concepts and issues relating to electronic voting (e-voting) and various other technology-based forms, are been proposed, discussed, and examined. The goal of all such systems is the casting and recording of the votes from eligible voters as they intended to be cast, with adequate security. This security requires that there be no identifiable connection between the voter and the vote that is cast, while providing an audit trail that can be used to validate that every vote was counted and tallied, as cast. The focus of this paper is to examine electronic voting technologies from the perspective of usability in controlled environments. Current research has shown that such systems form the majority of the nascent e-voting technologies, primarily because they have come closest to solving the usability and security issues inherent in technology–based voting systems.

An Empirical Study of E-Participation Levels in Jordan

“…The first category is the electoral process including e-voting, and the second one is citizen e-participation in the democratic decision making; and both of them will eventually affect the relationship between citizens, politicians, and administrators. Research emphasized the importance of security and technologies related to such aspect in e-voting environment (HSU et al, 2015).…”

Changes in CRM Approach

“…Because people are intrinsically motivated by reputation and opinion giving, potential members can be attracted into the community by offering credentials (honor the most helpful and active participants in the system by showing them in a list, possibility of users to rate each other), and preference modeling which refers to offering users the possibility to vote, flag important content or tag subjects of interest. Hsu, Chen and Bronson (2015) anticipated some extremely useful advantages of e-voting: convenience, increased user accessibility and participation. Also the possibility of continuous online reviews attracts the public to the community (Shen et al, 2015).…”