Evaluation and improvement of workplace vertical violence of nursing interns based on the Importance-Performance Analysis method

Abstract

PurposeTo analyze the key factors related to workplace vertical violence among nursing interns in China and to propose strategies to improve the nursing practice environment.MethodsA cross-sectional study was conducted using the Importance-Performance Analysis (IPA) method to analyze the key factors and significance of workplace vertical violence for nursing interns. The data were obtained by administering a workplace vertical violence survey, designed specifically for this study, to 120 nursing interns at a tertiary general hospital in Zhejiang Province, China.ResultsThe results demonstrated that the variables “I was ordered to do something beyond my ability and lacked guidance (C3),” “Errors in work have been repeatedly emphasized, spread, or exaggerated (C8),” “I was unjustly criticized (C9),” “I was withheld or blocked information purposefully (C1),” and “I was belittled at work (C2)” were the most crucial variables for determining the presence of workplace vertical violence of nursing interns. Moreover, they are priority improvement variables.ConclusionManagers must prioritize the use of relevant resources during internships to minimize false reinforcement and unfair criticism. Efforts should focus on improving information sharing, emphasizing the role of nursing interns in clinical work, providing better guidance when arranging for nursing interns to do work that exceeds their capacity, reducing workplace vertical violence, and improving nursing intern practice environments.

Poor Work Ability Is Associated with Workplace Violence in Nurses. A Longitudinal Study

“…Workplace support is of particular importance in moderating the effects of the interaction between work ability and violence. Nursing students attribute the vertical violence they experience during clinical work primarily to a lack of information and guidance [74], while, on the contrary, students exposed to intense clinical stress but with high social support from teachers obtain optimal results [75]. Verbal and psychological violence also has serious effects on nursing students who complain about high job strain, low social support, and low organizational justice [76] that produce a negative effect on their professional commitment [77].…”

Improve the satisfaction of medical staff on the use of home nursing mobile APP by using a hybrid multi-standard decision model

“…It involves comparing or classifying attributes based on their relative importance and performance ratings, aiding decision-makers in prioritizing areas for improvement [ 40 ]. Owing to its simplicity and ease of use, the IPA method finds widespread application in public health, nursing, and education [ 16 , 41 – 43 ]. The application steps of the IPA method are as follows [ 44 ]:…”