Evaluation of a Telehealth Counseling Program for Expatriates

Park, Hwa Yeon; Kim, Ju Young; Koo, Hye Yeon; Han, Jinah; Jun, Ji Hye; Lee, Won–Jae; Na, Ki Young; Lee, Hyang Yuol; Pak, Yuliya; Jang, Sung‐Yeon; Kim, Sergey; Jeong, Chulkyu; Nam, Taewook

doi:10.1089/tmj.2018.0082

Cited by 6 publications

(5 citation statements)

References 16 publications

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“…Telemedicine counselling program also could keep patients from unrequired medical service utilization and might spare patients [21]. Moreover, the pandemic had contributed to causing some countries waiving and relaxed their regulation to allow telemedicine to have drug prescription [22], [23]. Therefore, this strengthens the findings there was a significant association between the idea that telemedicine provides the needs of patients and the usage of telemedicine among healthcare providers.…”

Section: Perception Utilization On Telemedicinementioning

confidence: 76%

Healthcare providers’ utilization and perception on telemedicine: urgency amidst COVID-19 pandemic

Silvalena

Syakurah

2022

IJPHS

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The outbreak of coronavirus disease 2019 (COVID-19) in Indonesia had awakened the fact that the country’s healthcare system could not stand-alone with conventional in-person healthcare service. The sudden massive adaptation of telemedicine in Indonesia still needed be reassess periodically, especially with blooming numbers of users. This cross-sectional study conducted on medical doctors, dentists, and specialist in Indonesia, aimed to evaluate the utilization and perception of healthcare providers towards telemedicine in Indonesia during COVID-19 pandemic. Data were collected using convenience sampling from an online questionnaire through social media from June 16-29, 2020. Data were analyzed using Chi-square test (p-value<0.05) and prevalence ratios (PR) with 95% confidence interval (CI). Most physicians who practiced using telemedicine admitted that they used telemedicine as an alternative during pandemic (71.2%). The usage of telemedicine had an association with the idea that telemedicine provided the patients’ needs (p<0.001, 95% CI=3.53 (1.86-6.70) and provided knowledge for the society (p=.047 95% CI=3.54 (0.93-13.51)). The potential and benefits of telemedicine could be recognized during the pandemic, though the use of collaborative media and the advancement of platform features for a better quality of diagnosis could be improved The policymakers and stakeholders expected to establish a balanced and thoughtful framework of telemedicine.

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Section: Perception Utilization On Telemedicinementioning

confidence: 76%

Healthcare providers’ utilization and perception on telemedicine: urgency amidst COVID-19 pandemic

Silvalena

Syakurah

2022

IJPHS

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“…The telehealth consultations and interventions were delivered by a range of healthcare professionals including: nurses ( n = 10, 35.7%) 38 , 40–48 ; physicians ( n = 13, 46.4%) 38 , 43 , 45 , 46 , 48–57 including psychiatrists, primary care physicians, and specialists; allied health professionals ( n = 9, 32.0%) 36 , 37 , 52 , 58–63 such as social workers, counselors, and psychologists; and paraprofessional outreach workers in 1 study. 45 In 18 studies (64%), the healthcare professionals delivering the telehealth intervention were bilingual.…”

Section: Resultsmentioning

confidence: 99%

“…Overall, 16 studies (57.1%) explored satisfaction with telehealth consultations. Of these, 9 were quantitative studies, 38 , 46 , 49 , 51 , 56 , 59 , 61 , 62 , 64 5 studies were mixed methods, 37 , 40 , 52 , 54 , 57 and 2 studies used qualitative methods. 58 , 63 Results across the 16 studies were mixed, with the majority of studies ( n = 11, 68.8%) reporting high levels of satisfaction with telehealth among patients, carers, and health professionals.…”

Section: Resultsmentioning

confidence: 99%

“… 58 , 63 Results across the 16 studies were mixed, with the majority of studies ( n = 11, 68.8%) reporting high levels of satisfaction with telehealth among patients, carers, and health professionals. 37 , 40 , 46 , 49 , 51 , 56–59 , 62 , 63 Patients’ reasons for satisfaction with telehealth included increased efficiency and convenience, enhanced privacy, and reduced need for travel compared to in-person face-to-face consultations. Physicians saw improvements in their clients with depression, 58 and carers found the level of rapport with the therapist was as good as in-person visits.…”

Section: Resultsmentioning

confidence: 99%

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Using telehealth consultations for healthcare provision to patients from non-Indigenous racial/ethnic minorities: a systematic review

Truong

Yeganeh

Cook

et al. 2022

Journal of the American Medical Informatics Association

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Objective The COVID-19 pandemic has seen a rapid adoption of telehealth consultations, potentially creating new barriers to healthcare access for racial/ethnic minorities. This systematic review explored the use of telehealth consultations for people from racial/ethnic minority populations in relation to health outcomes, access to care, implementation facilitators and barriers, and satisfaction with care. Materials and Methods This review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analysis and the Joanna Briggs Institute Manual for Evidence Synthesis. Five major databases were searched to identify relevant studies. Screening, full-text review, quality appraisal, and data extraction were all completed independently and in duplicate. A convergent integrated approach to data synthesis was applied with findings reported narratively. Results A total of 28 studies met the inclusion criteria. Telehealth-delivered interventions were mostly effective for the treatment/management of physical and mental health conditions including depression, diabetes, and hypertension. In several studies, telehealth improved access to care by providing financial and time benefits to patients. Technological difficulties were the main barriers to effective telehealth consultation, although overall satisfaction with telehealth-delivered care was high. Discussion Telehealth-delivered care for racial/ethnic minorities offers promise across a range of conditions and outcomes, particularly when delivered in the patient’s preferred language. However, telehealth may be problematic for some due to cost and limited digital and health literacy. Conclusion The development and implementation of guidelines, policies, and practices in relation to telehealth consultations for racial/ethnic minorities should consider the barriers and facilitators identified in this review to ensure existing health disparities are not exacerbated.

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“…[33] The other study monitored patient's vital signs and other health related information 'remotely'; and this was then used to inform virtual 'wellness' visits by a nurse practitioner who discussed the patient's medications and recent health data. [34] The telehealth consultations and interventions were delivered by a range of healthcare professionals including: nurses (n=10, 35.7%), [33][34][35][36][37][38][39][40][41][42] physicians (n=13, 46.4%)[33 37 39 40 42-51] including psychiatrists, primary care physicians and specialists, allied health professionals (n=9, 32.0%)[ 46 52-59] such as social workers, counsellors and psychologists, and paraprofessional outreach workers in one study. [39] In eighteen studies (64%), the healthcare professionals delivering the telehealth intervention were bilingual.…”

Section: Telehealth Consultationsmentioning

confidence: 99%

Using telehealth consultations for healthcare provision to patients from racial/ethnic minorities: A systematic review

Truong

Yeganeh

Cook

et al. 2021

Preprint

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ObjectiveThe COVID-19 pandemic has seen a rapid adoption of telehealth consultations, potentially creating new barriers to healthcare access for racial/ethnic minorities. This systematic review explored the use of telehealth consultations for people from racial/ethnic minority populations in relation to health outcomes, access to care, implementation facilitators and barriers, and satisfaction with care.Materials and MethodsThis review followed the Preferred Reporting Items for Systematic Reviews and Meta-Analysis and the JBI Manual for Evidence Synthesis. Five major databases were searched to identify relevant studies. Screening, full-text review, quality appraisal and data extraction were all completed independently and in duplicate. A convergent integrated approach to data synthesis was applied with findings reported narratively.ResultsA total of 28 studies met the inclusion criteria. Telehealth-delivered interventions were mostly effective for the treatment/management of physical and mental health conditions including depression, diabetes and hypertension. In several studies, telehealth improved access to care by providing financial and time benefits to patients. Technological difficulties were the main barriers to effective telehealth consultation, although overall satisfaction with telehealth-delivered care was high.DiscussionTelehealth-delivered care for racial/ethnic minorities offers promise across a range of conditions and outcomes, particularly when delivered in the patient’s preferred language. However, telehealth may be problematic for some due to cost and limited digital and health literacy.ConclusionThe development and implementation of guidelines, policies and practices in relation to telehealth consultations for racial/ethnic minorities should consider the barriers and facilitators identified in this review to ensure existing health disparities are not exacerbated.

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Evaluation of a Telehealth Counseling Program for Expatriates

Abstract: Further research for sustainable effective telehealth systems for expatriates will be needed.

Cited by 6 publications

References 16 publications

Healthcare providers’ utilization and perception on telemedicine: urgency amidst COVID-19 pandemic

Healthcare providers’ utilization and perception on telemedicine: urgency amidst COVID-19 pandemic

Using telehealth consultations for healthcare provision to patients from non-Indigenous racial/ethnic minorities: a systematic review

Using telehealth consultations for healthcare provision to patients from racial/ethnic minorities: A systematic review

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