Evaluation of Acceptance of Hospital Information Management System Among Nurses Through Technology Acceptance Model

Abstract

Background: Health Information Management System has widely been used by healthcare professionals, particularly nurses. Purpose: The purpose of the study was to develop a research model showing the factors affecting the use of HIMS. The factors including in this conceptual model were taken from Information Success Model and updated Technology Acceptance Model (TAM). Methods: Total four-hundred and one nurses participated in this cross-sectional study from both public and private hospitals in Turkey. For data analysis, SPSS 25 software package was used. This study employed the following statistical methods: descriptive statistics, correlation and path analysis as well as Structure Equation Model using AMOS. Results: System Quality has a positive and significant effect on both Perceived Ease of Use and Perceived Usefulness. Service Quality has a positive and significant effect only on Perceived Usefulness and Information Quality does not have any effect on both Perceived Usefulness and Perceived Ease of Use. The Perceived Ease of Use has a positive and significant effect on Intention to Use. Similar effect was seen with Perceived Usefulness. Conclusion: This research model identified the factors influencing the acceptance hospital information management system and how those factors can be improved to affect users’ intention in the future.