“…Fredericks and Yau () defines this by articulating the detail of how education is communicated as “the communication of information to enact change in health‐related quality of life, hospitalisations, mortality, performance of specific health related behaviours, and cognition during the post‐hospital discharge recovery period following cardiovascular surgery.” Individualised care encompasses direct or indirect care with a healthcare provider between the patient or patient and significant other using a combination of formats and can be delivered in a range of settings such as hospital, community or in the patients’ home or convalescence residence. Arguably, the individualised approach encourages engagement with the individual to facilitate the development of a suitable and person‐centred method of patient education that can empower patients in self‐care (Ross, Ohlsson, Blomberg, & Gustafsson, ). Whilst it is generally understood that pre‐op education is effective, it is, however, reliant on the method of delivery.…”