2023
DOI: 10.3390/buildings13071760
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Evaluation of Community Commercial Space Design Experience and Optimization Strategy Based on KANO Model

Abstract: This paper takes a community commercial space as the research object, analyzes the demand preferences of community consumers and adopts the KANO model as the analysis framework to obtain the satisfaction and importance indexes of different demands of community residents. According to the content and characteristics of varying levels of the request, we propose ideas and suggestions for the optimization of community commercial spaces. The study found that consumers pay more attention to the need for service faci… Show more

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