Evaluation of hospital management information systems using the human organization and technology fit model in Goenawan Partowidigdo Pulmonary Hospital Bogor

Abstract

The purpose of this study was to determine the effect of the dimensions in the HOT-Fit framework on net profit and to determine the factors that support ERM information systems. The research method is quantitative with a cross-sectional research design. The number of samples was 87 respondents, namely medical record officers, doctors, nurses, and support unit officers. Research using a questionnaire in the form of Google Forms. The results showed that there is a strong positive relationship between aspects of organizational structure and aspects of organizational environment, there is a strong positive relationship between aspects of service quality, there is a moderate positive relationship between aspects of information quality and aspects of user satisfaction, there is a strong positive relationship between aspects of system quality and aspects of real benefits, there is a moderate/quite strong positive relationship between tangible benefits and organizational structure aspects, there is a strong positive relationship between tangible benefits and organizational environmental aspects with a Sig value of 0.000 (p<0.05). It is suggested that the ERM usage guidelines, training on the use of ERM for each individual, and ease of access to ERM services can be further developed.