Evaluation of intranets in a distributed environment

Lai, Vincent S.; Mahapatra, Radha K.

doi:10.1016/s0167-9236(98)00064-5

Cited by 14 publications

(13 citation statements)

References 16 publications

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“…In terms of perceived intranet effectiveness, the mean value for all items of the three dimensions measuring intranet effectiveness is well above 3 and hence signifies that respondents were generally agreed that the intranet that are being used in their agencies are effective in terms of enhancing business operation, promoting the desired organizational culture and facilitating collaboration among organizational members (Table 4). This finding is consistent with that of Lai & Mahapatra (1998), Weber (2002, Murgolo-Poore et al (2003) and Knight et al, (2005).…”

Section: Descriptive Statisticssupporting

confidence: 92%

“…Various studies have empirically demonstrated the benefits and merits of intranet adoption both at the firm level and individual level perspectives. Benefits at the firm level perspectives relates to the effect of intranet on organizational performances such as productivity improvements, cost savings, and enhanced customer service (Lai & Mahapatra, 1998;Leung, Chong & Cheng, 2000;Azzone & Bianchi, 2000;Buchanan-Oliver et al 2000;Knight et al, 2005;Kefos & Riedl, 2005). In contrast, benefit at the individual level perspective denotes the effect of intranet on individual performances such as individual productivity, individual efficiency, and individual effectiveness (Lai & Mahapatra, 1998;Kjernald, 2002;Weber, 2002;Kefos & Riedl, 2005;Daniel & Ward, 2005;Deltour, 2005).…”

Section: Intranet Effectivenessmentioning

confidence: 99%

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The Effect of Information Technology Infrastructure Flexibility on Intranet Effectiveness

Masrek¹,

Jusoff²

2009

CIS

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Section: Descriptive Statisticssupporting

confidence: 92%

Section: Intranet Effectivenessmentioning

confidence: 99%

The Effect of Information Technology Infrastructure Flexibility on Intranet Effectiveness

Masrek¹,

Jusoff²

2009

CIS

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“…Many intranets are little more than electronic bulletin boards, actual use is sporadic at best, and the technology is used primarily to share internal documents (cf. Lai and Mahapatra, 1998;Newell et al, 1999). It is thus not surprising to see headlines such as 'Why do intranets fail?'…”

Section: Discussionmentioning

confidence: 99%

Knowledge creation and the web: factors indicating why some intranets succeed where others fail

Stenmark¹

2003

Knowl Process Manag

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In today's highly dynamic business environment, organizational creativity is one of the most important sources of competitive advantage. Although the unpredictability of creativity makes it difficult to plan for, it may still be possible to facilitate knowledge creation given that we understand what affects it. In this paper, seven enabling factors of organizational creativity are identified and discussed. These factors are then compared to the specific characteristics of intranet technology in order to find out when and how this environment may stimulate creativity. The conclusion is that intranets are most likely to contribute by providing a variety of information in dynamic and unpredictable environments. However, standard management literature instead unanimously prescribes organizational convergence as the default strategy for the modern manager. Our analysis suggests that this control approach not only conflicts with some of the creativity-enabling factors but also clashes with the fundamental principles underpinning the web. The organizational implication of the conclusion presented in this paper is that only in organizations where management has embraced an updated attitude towards information management, can the corporate intranet truly contribute to knowledge creation and creativity.

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“…[38]). Employees must be willing to share and trust others to share [8]. Management must realize that knowledge must be nurtured, supported, enhanced, and cared for [2].…”

Section: Organizational Culture and Intranetsmentioning

confidence: 99%

“…An intranet supports KM in at least three ways: (1) providing compression of time and space among the users, (2) offering the flexibility to exchange information, and (3) supporting information transfers and organizational networking independent of direct contacts between users (cf. [8]). Scott [9] developed a theoretical framework that suggests the multiple ways intranets support knowledge and gives numerous examples, including the inclusion of timely information, metaphors, analogies, prototypes, discussion threads, debates, video clips, animation, and online databases on the intranet.…”

mentioning

confidence: 99%

Sharing knowledge through intranets: a study of organizational culture and intranet implementation

Ruppel

Harrington

2001

IEEE Trans. Profess. Commun.

207

134

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Abs tra ct-This study explores factors affecting the implementation of intranets, which are the technology upon which many knowledge management (KM) systems are built. Because intranets facilitate sharing of employee knowledge, many believe that organizational culture will influence intranet implementation. The results of this study found that intranet implementation is facilitated by a culture that emphasizes an atmosphere of trust and concern for other people (ethical culture), flexibility and innovation (developmental culture), and policies, procedures, and information management (hierarchical culture). Management should ensure that the proper values are in place to optimize intranet implementation and facilitate knowledge sharing. In d e x Ter m s-Corporate culture, ethics, intranet, knowledge management (KM), organizational communication, trust.

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Evaluation of intranets in a distributed environment

Cited by 14 publications

References 16 publications

The Effect of Information Technology Infrastructure Flexibility on Intranet Effectiveness

The Effect of Information Technology Infrastructure Flexibility on Intranet Effectiveness

Knowledge creation and the web: factors indicating why some intranets succeed where others fail

Sharing knowledge through intranets: a study of organizational culture and intranet implementation

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