“…When social skills are coupled with those of communication, those of way of being, those of approach and others, they result in the so-called soft skills and are those that mold people in their ability to communicate and relate appropriately with others; becoming a factor highly valued by organizations when it comes to training their staff. There are numerous soft skills that organizations value when training staff, among them are tolerance to pressure, organization and planning, honesty and professional ethics, ability to adapt to changes, capacity for empathy, positive attitude, proactivity, communication skills, conflict resolution and one of the most fundamental that is teamwork [ 1 ].…”