Evaluation of the current status of the value-added pharmacy services and pharmacists’ attitude in Bulgaria

Balkanski, Stefan; Simeonova, Joana I.; Gitev, Ivan; Getov, Ilko

doi:10.3897/pharmacia.66.e36530

Cited by 4 publications

(3 citation statements)

References 15 publications

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“…The included studies are presented in Additional file 1, which shows pharmacists' awareness, perceptions, or attitudes toward various extended pharmacy services and drive-thru service at community setting including: extended role services [35], pharmaceutical care services [36][37][38][39][40][41][42][43][44], over-the-counter pharmaceutical services [45,46], health promotion and health education [47], public health activities [48,49], value-added services [50], minor aliment services [51], medication reconciliation [52], professional services [53,54], services for people with mental disorders [55][56][57], lifestyle assistance services for people with cardiovascular diseases [58], anticoagulation management services [59], services for geriatrics [60], osteoporosis assessment screening [61], back pain management services [62], Human Papillomavirus (HPV) Vaccination Services [63], emergency contraception services [64], clinical services [65], intermediate care services [66,67], interactions with general practitioners [68], oral health services [69,70] [71,72], travel medicine services [73], smoking cessation counselling [74,<...…”

Section: Study Characteristicsmentioning

confidence: 99%

“…Value-added pharmacy services (VAPS) were offered by Bulgarian community pharmacists and mostly common offered service was blood pressure and glucose level measurement, and the community pharmacists perceived positive attitudes toward VAPS [50]. In Malaysia (2019), community pharmacists showed positive perceptions and attitudes toward pharmacist-led minor ailment services [51].…”

Section: Health Promotion Activitiesmentioning

confidence: 99%

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Attitudes, awareness, and perceptions of general public and pharmacists toward the extended community pharmacy services and drive-thru pharmacy services: a systematic review

Ababneh

Ong

Mahmoud

et al. 2023

J of Pharm Policy and Pract

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Background Several extended and newly added pharmacy services were evaluated in different countries. This review aims to provide a summary of studies on attitudes, awareness, or perceptions toward various extended and drive-thru pharmacy services at community settings among pharmacists and the general public. Methods To find qualitative and descriptive quantitative studies, that reported on the attitudes, awareness, or perceptions of the general public and pharmacists toward the practice of any extended community pharmacy service and drive-thru pharmacy services in a community setting and conducted from March 2012 to March 2022. Researchers used databases such as Embase, Medline PubMed, Scopus, Web of Science, and Science Direct. The reviewers extracted data independently using the PRISMA checklist. Results There were 55 studies found according to the inclusion criteria. Various extended pharmacy services (EPS) and drive-thru pharmacy services were noted in the community setting. Pharmaceutical care services and healthcare promotion services were the noticeable performed extended services. There were positive perceptions and attitudes toward extended and drive-thru pharmacy services among pharmacists and the public. However, some factors, such as lack of time and shortage of staff, affect the practice of those services. Conclusion Understanding the major concerns toward the provision of extended and drive-thru community pharmacy services and improving pharmacists’ skills through more training programs to provide such services efficiently. In the future, more reviews for EPS practice barriers are recommended to faceup all concerns and find standardized guidelines by stakeholders and organizations for efficient EPS practices.

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Section: Study Characteristicsmentioning

confidence: 99%

Section: Health Promotion Activitiesmentioning

confidence: 99%

Attitudes, awareness, and perceptions of general public and pharmacists toward the extended community pharmacy services and drive-thru pharmacy services: a systematic review

Ababneh

Ong

Mahmoud

et al. 2023

J of Pharm Policy and Pract

View full text Add to dashboard Cite

show abstract

“…Indeed, the retail pharmacy sector is strongly regulated and rivalry among the pharmacies is high. Thus, there is a need for pharmacies to improve their business activities to persist in their business and achieve their goals (Smith and Jambulingam, 2018;Balkanski, 2019). According to Asieba and Nmadu, (2018) the entrepreneurial skills of pharmacists operating in retail pharmacies have a significant influence on pharmacies' business performance and survival.…”

Section: Introductionmentioning

confidence: 99%

Entrepreneurial Orientation and Business Performance in Retail Pharmacies: Evidence From Bahrain

George

Elrashid

2020

HSSR

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Purpose of the study: The purpose of this study is to examine the influence of the five dimensions of entrepreneurial orientation (EO): innovativeness, autonomy, risk-taking, proactiveness, and competitive aggressiveness on the business performance of retail pharmacies. Methodology: This study used a quantitative research approach. The data from 136 pharmacists operating in different retail pharmacies in the Kingdom of Bahrain were collected through a structured questionnaire. Multiple regression was applied to test the five hypotheses that were developed based on the literature review by using SPSS. Main Findings: The study found that there is a significant positive association between pharmacy business performance and two dimensions of EO: innovativeness and risk-taking. However, autonomy, proactiveness, and competitive aggressiveness have no significant association with the business performance of retail pharmacies in Bahrain. Yet, the findings showed that not all EO dimensions have a significant relationship with business performance; therefore, the study suggested that retail pharmacies must be careful while executing EO. Applications of this study: The findings of this study is anticipated to help retail pharmacies to develop their business, as it may offer significant insight and empirical evidence for pharmacy owners or decision-makers to adopt entrepreneurial orientation in order to achieve superior performance and growth in their businesses. Novelty/Originality of the Study: This study contributes to the entrepreneurial orientation literature in the retail pharmacy sector. The findings of this study show that the entrepreneurs in the retail pharmacy sector need to focus merely on two dimensions of EO (Innovativeness and risk-taking) to yield better performance. Moreover, this study is one of the limited studies that provide empirical support for the influence of EO on the retail pharmacy industry. This is a pioneering empirical study to examine the influence of relevant dimensions of entrepreneurial orientation on the business performance of retail pharmacies in the gulf countries and the Kingdom of Bahrain in particular.

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Beyond medicines provision: community pharmacists roles in meeting patient needs through value-added pharmacy services

Chukwu

2020

Journal of Pharmaceutical Health Services Research

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Objectives Pharmacy practice now requires more patient-centred and outcome-oriented approach, hence the need for a more value-based model. In developing countries like Nigeria, out-of-pocket spending for health care is high and patients usually visit the community pharmacy first to attend to their health needs. Since patients need to get value for their money, assessing their perception on services provided and their need for value-added pharmacy services is imperative. Thus, this study aims at assessing the perception of patients on services provided by community pharmacies in Nigeria and to ascertain their needs for value-added pharmacy services. Methods A 15-item questionnaire was administered to randomly sampled respondents who routinely visit their community pharmacy. The questionnaire addressed demographics, satisfaction with community pharmacy practice, accessibility of healthcare professionals and need for value-added pharmacy services. The respondents gave oral informed consent prior to administration of the questionnaires. Descriptive statistics were applied in data analysis. Key Findings A total of 384 questionnaires were distributed, and 300 were duly filled and returned. The survey lasted for 3 months, and the questionnaires were self-completed. All respondents agreed that pharmacy practice is important in healthcare delivery in Nigeria. Seventy-one per cent stated that the community pharmacy was their first port of call for treating minor ailments and seeking advice on medicines and health. Furthermore, 61% indicated that they trust pharmacists more than other health professionals in the area of medicines provision and advice. All respondents agreed that they require provision of more services other than medication dispensing and advice from their pharmacists. Conclusions Results suggest that patients have a positive perception towards community pharmacists as the most accessible and trusted health professionals for minor ailments and medicines provision. However, in addition to medicines provision, these patients require more services from pharmacists that add value in meeting their various health and medicines needs.

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Evaluation of the current status of the value-added pharmacy services and pharmacists’ attitude in Bulgaria

Cited by 4 publications

References 15 publications

Attitudes, awareness, and perceptions of general public and pharmacists toward the extended community pharmacy services and drive-thru pharmacy services: a systematic review

Attitudes, awareness, and perceptions of general public and pharmacists toward the extended community pharmacy services and drive-thru pharmacy services: a systematic review

Entrepreneurial Orientation and Business Performance in Retail Pharmacies: Evidence From Bahrain

Beyond medicines provision: community pharmacists roles in meeting patient needs through value-added pharmacy services

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