Evaluation of the Economic, Environmental, and Social Impacts of the COVID-19 Pandemic on the Japanese Tourism Industry

Kitamura, Yusuke; Karkour, Selim; Ichisugi, Yuki; Itsubo, Norihiro

doi:10.3390/su122410302

Cited by 55 publications

(46 citation statements)

References 18 publications

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“…Most of the early literature may be limited to the exploration of a wide range of issues related to the quantitative or qualitative nature of second-hand data analysis related to tourism issues [23][24][25][26][27], tourism management issues and related strategic issues under the pandemic [28][29][30][31][32][33], and the satisfaction issues of accommodation and restaurants under the pandemic [34][35][36][37]. Some of the researchers study the economic issues that affect the tourism industry in the COVID-19 pandemic [38][39][40][41][42][43][44], discuss the psychological issues of travel stakeholders in the pandemic [45][46][47][48][49][50], or perform research on Tourism and Virtual Reality (VR) [51][52][53]. Past research has focused on six functions.…”

Section: Introductionmentioning

confidence: 99%

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Chang

2021

Sustainability

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The impact of the COVID-19 pandemic on the tourism industry is still being sustained, and the response of the tourism industry is an indispensable element that is increasingly recognized. This response has led to the emergence of literature about the impact of COVID-19 on the stakeholders of the tourism industry, thereby contributing to the industry. Nonetheless, the criteria factors and investigated practices for the implementation of decision-making by stakeholders in the tourism industry have not been fully explored. This study adopts Teorija Rezhenija Izobre-tatelskikh Zadach (TRIZ) principles and Decision-Making Trial and Evaluation Laboratory (DEMATEL) methods to construct a gap model of tourism stakeholders (GMTS) which solves the tourism industry decision-making problem under COVID-19. With a research background in Taiwan’s tourism industry stakeholders made up of 15 expert participants, GMTS identified 11 criteria factors, of which the three most important criteria factors provide decision-making directions. The causal relationship between these criteria factors was examined, and a causal diagram was drawn to clarify the most important criteria factors. This research examined the criteria factor implementation perspective. Travel “bubble zones” that ensure both “safety and quality” were concluded upon under government policies in the countries and regions of the world. Furthermore, the tourism industry is responsible for the overall “planning and management” of the travel “bubble zones”. Therefore, the “quality management” criteria factor provides important key decision-making for tourism stakeholders. The research indicates that it is recommended to attach importance to the “quality management” of the international travel “bubble zone” as the priority decision-making criteria factor under the pandemic. Furthermore, conversion policies and tourism regulations are secondary criteria factors for improvement; when these two criteria factors are immediately improved, other criteria factors will be affected simultaneously and the degree of improvement will be weakened. In addition, GMTS was developed for the tourism industry. The article also provides research literature and practice implications for stakeholders in the tourism industry, thereby providing insight for tourism to obtain a clear understanding of how to prepare for the implementation of sustainable development.

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Section: Introductionmentioning

confidence: 99%

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Chang

2021

Sustainability

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“…The travel statistics survey showed a reduction of 49.6% in March 2020 compared to the same month the previous year. The total number of foreign visitors declined particularly dramatically, with an 85.9% drop in inbound tourism [2].…”

Section: Tourist Behaviour During the Covid-19 Eramentioning

confidence: 99%

“…It is hoped that the tourism sector can recover and overcome these challenges, adopting tourism development strategies that encompass economic, social, and environmental aspects and encourage more sustainable tourism in the future. It is also important to understand the positive environmental impact caused by the pandemic in a relatively short space of time [2].…”

Section: Tourist Behaviour During the Covid-19 Eramentioning

confidence: 99%

“…The use of information and communications technology (ICT) in tourism destination management has become an essential strategy in ensuring the sustainability of these destinations, making them more competitive and facilitating their long-term survival [1]. Tourism evolves quickly and constantly, throwing up new challenges that must be addressed by implementing sustainable tourism models and new ways of doing business [2].…”

Section: Introductionmentioning

confidence: 99%

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Using Social Media in Tourist Sentiment Analysis: A Case Study of Andalusia during the Covid-19 Pandemic

2021

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This paper explores the role of social media in tourist sentiment analysis. To do this, it describes previous studies that have carried out tourist sentiment analysis using social media data, before analyzing changes in tourists’ sentiments and behaviors during the COVID-19 pandemic. In the case study, which focuses on Andalusia, the changes experienced by the tourism sector in the southern Spanish region as a result of the COVID-19 pandemic are assessed using the Andalusian Tourism Situation Survey (ECTA). This information is then compared with data obtained from a sentiment analysis based on the social network Twitter. On the basis of this comparative analysis, the paper concludes that it is possible to identify and classify tourists’ perceptions using sentiment analysis on a mass scale with the help of statistical software (RStudio and Knime). The sentiment analysis using Twitter data correlates with and is supplemented by information from the ECTA survey, with both analyses showing that tourists placed greater value on safety and preferred to travel individually to nearby, less crowded destinations since the pandemic began. Of the two analytical tools, sentiment analysis can be carried out on social media on a continuous basis and offers cost savings.

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“…While there is consensus that the COVID-19 pandemic has had disastrous social (including physical and mental health) and economic consequences in tourism-dependent destination communities specifically, the drop in tourism has been considered generally positive from an environmental standpoint [28,29]. From the economic side, in 2020, international tourism departures dropped 74%, representing a 1.3 trillion-dollar loss in export earnings, 11-fold worse than the 2009 fallout from the great financial crisis and contributing to loss of more than 100 million direct tourism jobs [30].…”

Section: Introductionmentioning

confidence: 99%

Surf Tourism in Uncertain Times: Resident Perspectives on the Sustainability Implications of COVID-19

Mach

2021

Societies

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Surf tourism is the principal development driver in many coastal communities around the world. Surf tourism development brings economic opportunities to residents in coastal destinations, but has also been criticized for associations with gentrification, pollution, and inequity. While many have speculated that surfers represent a crisis-resistant tourist segment, this had not yet been empirically demonstrated, nor had the sustainability implications of their travel during crises been explored. Building on ethnographic observations and two interview phases with 25 resident surfers in Bocas del Toro, Panama, this is the first study to do both. The findings reveal that the pandemic exacerbated existing sustainability challenges by accelerating development near surf-breaks, fomenting tensions within the surf community (related to surf tourism business operations and the distribution of benefits) and facilitating residents to surf more frequently—exacerbating surf-resource crowding. Evidence also revealed, however, a potential shift in surfers’ collective consciousness in the context of the pandemic, which reduced conflicts between visiting and resident surfers. This paper exposes the urgent need for stakeholders in surf communities, and particularly surf tourism business owners, to cooperate in order to preserve surf experiences that are vital to resident mental/physical health and well-being, as well as the attractiveness as a surf tourism destination.

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Evaluation of the Economic, Environmental, and Social Impacts of the COVID-19 Pandemic on the Japanese Tourism Industry

Cited by 55 publications

References 18 publications

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model

Using Social Media in Tourist Sentiment Analysis: A Case Study of Andalusia during the Covid-19 Pandemic

Surf Tourism in Uncertain Times: Resident Perspectives on the Sustainability Implications of COVID-19

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