Evaluation of the Use of Telehealth Video Visits for Veterans With Chronic Pain

Nurse practitioner led telehealth services: A scoping review

“…(2022) reported participant satisfaction with telehealth due to an ability to gain an earlier appointment, a result of access to multiple clinics offering telehealth, and therefore improved convenience. Others echoed these findings of convenience (Bagchi et al., 2018; Mathews et al., 2022; Nazareth et al., 2013) and ease of access to an NP (Mosely et al., 2021; Oatley & Fry, 2020). A study of oncology patients receiving chemotherapy (Oatley & Fry, 2020) reported that 18.2% of participants would not have sought healthcare had the NP service not existed.…”

“…(2013) demonstrated patients living with Hepatitis C in remote Western Australia travelled between 300 and 6430 km (round trip) to attend in‐person appointments and telehealth was able to eliminate this burden. Similarly, a retrospective chart review of patients living in California reported a total travel reimbursement saving of $3308.30 (Mathews et al., 2022).…”

“…For example, Mathews et al. (2022) reported 93.4% of participants were satisfied with their care. Dempsey et al.…”

“…Five studies reported participants use of health services outside the NP telehealth intervention (Hannan, 2013; Hart et al., 2019; Mathews et al., 2022; McKissick et al., 2017; Pflugeisen et al., 2016). Measures such as reduced Emergency Department (ED) presentations (Hart et al., 2019) and reduced missed appointments (Mathews et al., 2022) demonstrated the appropriateness of NP telehealth services and their capacity to improve access to care. For example, prior to telehealth Mathews et al.…”

“…For example, prior to telehealth Mathews et al. (2022) reported 143 missed appointments among veterans with chronic pain, and after the implementation of telehealth this reduced to 25. Similarly, Hannan et al.…”