Evaluation of Trippple

Abstract

This paper illustrates a field research performed with a team of experts involved in the evaluation of Trippple, a system aimed at supporting the di↵erent phases of a tourist trip, in order to provide feedback and insights, both on the functionalities already implemented (that at the time of evaluation were available only as early and very unstable prototypes), and on the functionalities still to be implemented. We show how the involvement of professionals helped to focus on challenging aspects, instead of less important, cosmetic, issues and resulted profitable in terms of early feedback, issues spotted, and improvements suggested.