Abstract:Aim: Co-creation of goods and services is a major source of innovation activity and a competitive advantage carried out by firms. The value is co-created by interactions between different actors in the service system. As a part of this process, firms are able to identify the needs and aspirations of customers by bringing their perspectives together. In the current study, the concept of value was studied in the context of the modern and post-modern period, and within the framework of marketing 1.0, 2.0, 3.0, 4.… Show more
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