Evaluation of Web Accessibility: An Approach Related to Functional Illiteracy

Capra, Eliane Pinheiro; Ferreira, Simone Bacellar Leal; Silveira, Denis Silva da; Ferreira, Ariane Oliveira

doi:10.1016/j.procs.2012.10.005

Cited by 10 publications

(7 citation statements)

References 5 publications

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“…Considering situational impairments, some research suggests that it is appropriate to extend accessibility from a strict view, where it is bound to people with disabilities only, to a more general one encompassing problems created by technology, situation, and the context of use (Yesilada et al 2008). Some even suggest extending accessibility to address problems experienced by people in developing countries (Kelly et al 2010) or by illiterate people (Capra et al 2011). Some radical positions indicate that web accessibility is about accessing information on the Web regardless of abilities, languages, and country (Hendler 2012).…”

Section: Related Workmentioning

confidence: 99%

Exploring perceptions of web accessibility: a survey approach

Yeşi̇lada

Brajnik

Vigo

et al. 2013

Behaviour & Information Technology

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The equality of access – accessibility – is difficult to quantify, define, or agree upon. Our previous work analysed the responses of web accessibility specialists in regard to a number of pre-defined definitions of accessibility. While uncovering much, this analysis did not allow us to quantify the communities’ understanding of the relationship accessibility has with other domains and assess how the community scopes accessibility. In this case, we asked over 300 people, with an interest in accessibility, to answer 33 questions surrounding the relationship between accessibility, user experience (UX), and usability; inclusion and exclusion; and evaluation, in an attempt to harmonise our understanding of web accessibility. We found that respondents think that accessibility and usability are highly related and also think that accessibility is applicable to everyone and not just people with disabilities. Respondents strongly agree that accessibility must be grounded on user-centred practices and that accessibility evaluation is more than just inspecting source code; however, they are divided as to whether training in ‘Web Content Accessibility Guidelines’ is necessary or not to assess accessibility. These perceptions are important for usability and UX professionals, developers of automated evaluation tools, and those practitioners running website evaluations

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Section: Related Workmentioning

confidence: 99%

Exploring perceptions of web accessibility: a survey approach

Yeşi̇lada

Brajnik

Vigo

et al. 2013

Behaviour & Information Technology

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“…Therefore, WA expands opportunities for communication, interaction, and employment for people with disabilities. Moreover, WA helps reduce the digital divide (Mahmud & Ramakrishnan, 2012), benefits older people with diminishing abilities (Becker, 2004), and provides easier access to the Internet for people with low literacy (Capra, Leal, Silveira, & Ferreira, 2012) and/or not fluent in the language as well as for people with low-bandwidth connections and/or older technologies.…”

Section: Web Content and Its Measurementmentioning

confidence: 99%

The Relationship Between Web Content and Web Accessibility at Universities

Lorca

Andrés

Martínez

2017

Social Science Computer Review

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This research assesses whether universities from varied cultures rank significantly different with respect to the quality of their web contents and with regard to their web accessibility (WA) level. Moreover, this article tests whether universities, which make stronger efforts to improve the quality of their web contents, also take into account WA issues to ease the access to such contents. We use a database containing 399 universities from 16 countries. Main results suggest that universities in Anglo-Saxon countries pay more attention to WA issues and that those in Germanic countries rank significantly higher with regard to web quality contents. On a global basis, there is a significant relationship between the level of accessibility at university webpages and the quality of the web contents. However, if countries are grouped, results are different. While in Germanic, Nordic, and Anglo-Saxon countries, there is no relation between the level of accessibility of university webpages and the quality of the web contents, in Latin countries, this relation is direct and significant.

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“…Uma vez que rastreia o caminho percorrido pelos olhos, pode apoiar o desenvolvimento e aperfeiçoamento de interfaces (NIELSEN & PERNICE, 2009), que, (FERREIRA & NUNES, 2008) se bem projetadas, podem tornar-se uma fonte de motivação ou um fator decisivo para a rejeição do sistema em caso contrário. Capra e demais (CAPRA et al, 2012) recomendam que os participantes (analfabetos funcionais) de uma pesquisa sejam chamados de "usuários de baixo letramento", uma vez que um dos protocolos utilizados para orientar o seu estudo recomendou não chamá-los de analfabetos funcionais. Esse conceito será utilizado nesse trabalho.…”

Section: Revisão Teórica Rastreamento Ocularunclassified

“…Textos fáceis podem compensar os baixos níveis de conhecimento prévio, habilidade de leitura, interesse e motivação (BARBOZA, 2011). Sendo assim, as soluções propostas devem ser adequadas não só a um público mais letrado, garantindo assim que um texto seja facilmente lido e compreendido pelos analfabetos funcionais (CAPRA et al, 2012).…”

Section: Revisão Teórica Rastreamento Ocularunclassified

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Utilização do eyetracking para análise de interação de usuários de baixo e alto letramento

Maio

Cavalcante

Ferreira

et al. 2014

RBADM

Self Cite

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Usuários com perfil de baixo letramento, em geral, possuem dificuldade em entender informações textuais, devido à deficiência nas habilidades de leitura, escrita, cálculo e ciências. A maioria dos problemas de usabilidade na Web está relacionada a encontrar, ler e compreender a informação. Pessoas com baixos níveis de habilidade de leitura têm esses problemas ampliados devido à falta de competências linguísticas, caracterizando, assim, uma questão de acessibilidade. O presente trabalho analisou a interação, de usuários com dois perfis diferentes: alto e de baixo letramento, por meio de um dispositivo de rastreamento ocular Tobii, modelo T120. A tecnologia de eyetracking, através de raios infravermelhos, grava as fixações visuais de usuários em tempo de interação. A partir dessa avaliação foram apontadas, de forma comparativa, suas experiências e caraterísticas de interação dos dois perfis de usuários, com um site comercial popular. A relevância deste trabalho, ao testar a interação de usuários analfabetos funcionais, foi propor melhorias de interface de sistemas que permitam o acesso a todos os usuários, independe do grau de instrução. Os resultados sugerem que diante das diferenças na navegação de usuários com perfis distintos de letramento, a partir de algumas correções e adaptações nas interfaces, é possível acessibilizar e promover a participação cidadã.

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Evaluation of Web Accessibility: An Approach Related to Functional Illiteracy

Cited by 10 publications

References 5 publications

Exploring perceptions of web accessibility: a survey approach

Exploring perceptions of web accessibility: a survey approach

The Relationship Between Web Content and Web Accessibility at Universities

Utilização do eyetracking para análise de interação de usuários de baixo e alto letramento

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