Event Patterns as Indicators of Usability Problems

Shah, I.

doi:10.1016/s1319-1578(08)80003-1

Cited by 5 publications

(2 citation statements)

References 4 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…To understand the actual usage of a WebGIS and identify flaws with the initial design, we analyze the previously logged user interactions. It has been shown that users' interactions reflect their immediate intentions (Hiramoto & Sumiya, 2006) and can be used to detect usability issues (Shah, 2008; Unrau & Kray, 2021b). However, as a single interaction may be assigned to multiple intentions, we need to analyze interaction sequences to reliably infer intentions.…”

Section: Approachmentioning

confidence: 99%

Interaction pattern analysis for WebGIS usability evaluation

Unrau

Kudekar

Kray

2022

Transactions in GIS

View full text Add to dashboard Cite

Web-based geographic information systems (WebGIS) are increasingly common and accessed by various types of users.However, evaluating their usability is hard, as interactions with the map and provided functionality can be complex.We present a novel approach to remotely assess WebGIS usability and identify design flaws by logging user interface (UI) interactions and applying pattern mining techniques to the resulting datasets. We conducted an online user study with 40 participants in a realistic WebGIS scenario to validate the approach. The results show that applying this concept can provide insights into user strategies and can reveal usability issues, which can help to improve UIs for WebGIS. Designers can use the methods presented here to assess the usability of their WebGIS rapidly and at scale without carrying out expensive and lengthy in-person user studies. This article also contributes to a better understanding of the challenges and limitations of remotely conducted usability evaluations for WebGIS.

show abstract

Section: Approachmentioning

confidence: 99%

Interaction pattern analysis for WebGIS usability evaluation

Unrau

Kudekar

Kray

2022

Transactions in GIS

View full text Add to dashboard Cite

show abstract

“…El trabajo de Shah et al (Shah, 2008) proponen incluso nuevos patrones y tratan de establecer una correlación entre los movimientos de mouse y su detección. Más allá de las diferencias en el nivel de los eventos, y el tipo de problemas que se busca, este trabajo está muy cerca metodológicamente de la presente propuesta, dado que no necesita especificar tareas a los usuarios para el análisis, y tampoco necesita patrones de entrenamiento para comparar la interacción recolectada.…”

Section: Análisis De Logs Y Métodos De Visualizaciónunclassified