“…To some extent this is borne out by research with care staff which has identified good intentions but low levels of awareness amongst care home staff of the needs of LGBT residents (Hafford-Letchfield, Simpson, Willis, & Almack, 2018;Simpson, Almack, & Walthery, 2018;Willis, Hafford-Letchfield, Almack, & Simpson, 2017). Researchers have identified that to advance social inclusion of LGBT citizens in residential settings is complex and requires working at structural, cultural and individual levels of provision and for a more explicit implementation of equality legislation (Hafford-Letchfield et al, 2018;Willis, 2017;Willis, Raithby, Maegusuku-Hewett, & Miles, 2017). Such issues may be compounded at the end of life (Almack, 2018, Almack, Seymour, & Bellamy, 2010Bristowe et al, 2018).…”