Abstract-The paper is about the integration of an online technical support request services, and monitoring of equipment, devices, & peripherals using RFID in the computer laboratory rooms. The system includes tracking, adding, deleting, real time physical count, trace history, notifications on the technical support requests; and generating of reports. The purpose of this study is to develop and evaluate the use of RFID in an Integrated Computer-Aided Laboratory Support System in Universities and Colleges. The following results were derived: the level of assessment on the existing technical support services of the institution is very satisfactory; the level of acceptance of RFID-ICLASS in terms of functionality, reliability, usability, efficiency, portability and maintainability is highly acceptable; the level of assessment of the effects of RFID-ICLASS was very strong. Based from these results the use of RFID-ICLASS reflects transparency in record keeping and improves the service to the students of the universities.Index Terms-Computer-aided, integration, laboratory support system, RFID.