It is only possible for companies to maintain their position and advance in the competitive environment by preserving their quality and by developing and improving themselves. In this direction, they need to make quality measurement and analysis. For this purpose, more than one quality improvement method has been developed. One of the techniques for enhancing quality is the Failure Mode and Effect Analysis (FMEA) method. FMEA is an operations management and product development method that classifies failures according to similarity, probability, detectability and severity to analyze potential failure types of a system. It is a technique that focuses on avoiding risks in products and processes during the production phase and documenting these activities. Its purpose is to prevent poor quality, address potential risks that may cause product defects, identify possible types of defects and determine their consequences and severity.
In this study, the bunkering operation between the fuel barge and a ship, the berthing and anchoring of the fuel barge, the fuel transfer process, the unberthing of the fuel barge and the preparation for the voyage were handled in three stages and the hazards were defined for each stage. Bunkering operation hazards has been identified by using FMEA have been conducted to reduce operational risks, and suggestions have been made.