2016
DOI: 10.1007/s10780-016-9278-6
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Examining Competition in Ontario’s Higher Education Market

Abstract: Similar to many other institutions in a market economy, colleges and universities operate in their own "marketplace." Their industry (higher education) utilizes tools of the market to compete, in order to succeed and progress. Today, changes in the world's economic and political systems are affecting higher education by "making higher education a tradable commodity [and] opening national systems of post-secondary education to international competitors" (Bruneau & Schuetze, 2004, p. 4). Indeed, these chang… Show more

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Cited by 8 publications
(6 citation statements)
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“…Besides the investments to attract students, investments in infrastructure, discounts for merit, sports investments and the recruitment of professors and qualified personnel (Mause, 2009), it is important that the university communicates all the services offered so that the students realize what they are actually paying for. The price is one of the factors that influence the students to enter certain universities (Walsh et al, 2015), and to attract students, universities offer competitive variables that make them expensive (Farhan, 2017). Consequently, the communication of all the services of a university (tangible and intangible) and their benefits must be clear to students to perceive these services and judge as fair the price the University charges.…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Besides the investments to attract students, investments in infrastructure, discounts for merit, sports investments and the recruitment of professors and qualified personnel (Mause, 2009), it is important that the university communicates all the services offered so that the students realize what they are actually paying for. The price is one of the factors that influence the students to enter certain universities (Walsh et al, 2015), and to attract students, universities offer competitive variables that make them expensive (Farhan, 2017). Consequently, the communication of all the services of a university (tangible and intangible) and their benefits must be clear to students to perceive these services and judge as fair the price the University charges.…”
Section: Discussionmentioning
confidence: 99%
“…Thus, to attract students, many universities offer campus tours, infrastructure investments, merit-based discounts, sports investments and the recruitment of qualified faculty and staff to compete and generate other sources of revenue (Mause, 2009). Because keeping these variables competitive is expensive (Farhan, 2017), universities must establish tuition fees to balance the institution's revenue needs with the public perception of higher costs and political pressures (Doyle, 2012). Price must be fair since the service provider's environment may impact price perception (Graciola et al, 2018) and, consequently, price fairness.…”
Section: Built Environment and Satisfactionmentioning
confidence: 99%
“…Over the years as demand for post-secondary education increased, the competition for students increased as well. For Ontario universities, reductions in funding and changes in funding allocation criteria fueled the competition even more (Ministry of Training, College and Universities, 2015;Farhan, 2017). In the most recent financial report of Ontario Universities, the Council of Ontario Finance Officers (2021) pointed out that in the total revenue from all sources, the revenue from tuition and miscellaneous fees paid by students exceeded the revenue from provincial grants and contracts.…”
Section: Higher Education Recruitment and Marketingmentioning
confidence: 99%
“…In the most recent financial report of Ontario Universities, the Council of Ontario Finance Officers (2021) pointed out that in the total revenue from all sources, the revenue from tuition and miscellaneous fees paid by students exceeded the revenue from provincial grants and contracts. The two sources of revenue are both contingent on enrolment numbers, and since the university's operating budget is taken from the revenue, it is imperative for universities to fill/increase their enrolment spots to generate sufficient revenue to finance their operations (Farhan, 2017;Council of Ontario Finance Officers, 2020). To support student recruitment, activities such as open house events, university fairs, and daily campus tours became part of the HEI marketing strategy (Magolda, 2000;Pizzaro Milian, 2017).…”
Section: Higher Education Recruitment and Marketingmentioning
confidence: 99%
“…For example, many universities offer campus tours, infrastructure investment, merit-based discounts, sports investment and the recruitment of qualified teachers and staff to compete and generate other sources of revenue (Mause, 2009). Using these competitive variables can be expensive (Farhan, 2017). Universities should be strategic in establishing tuition fees to balance the institution's revenue needs with the public perception of higher costs (Doyle, 2012).…”
Section: Theoretical Background 21 Built Environment and Price Fairnessmentioning
confidence: 99%