Examining fake news comments on Facebook: an application of situational theory of problem solving in content analysis

Chin, Ying Shin; Zanuddin, Hasmah

doi:10.1080/01296612.2022.2067945

Cited by 5 publications

(2 citation statements)

References 59 publications

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“…While after decades, Bozkanat and Okay (2021) also confirmed culture was a significant antecedent factor in the Situational Theory of Publics. In the context of Eastern culture, the application of Situational Theory of Problem Solving (STOPS) should consider its cultural differences, which has been confirmed in many eastern communication studies (Akbulut, 2023;Chen et al, 2017;Chin & Zanuddin, 2022;Chon & Park, 2021;Ismail et al, 2017;Zhang et al, 2020). Chen (2016) conducted a survey in Chinese context, the study focuses on government policy issue and hot issue.…”

Section: Situational Theory Of Problem Solving (Stops) Applied In An ...mentioning

confidence: 99%

Situational Theory of Problem Solving (STOPS): A Foundational Theory of Publics and It’s Application in an Eastern Cultural Context

Xuemei,

Binti Hashim,

Binti Kamarudin

2024

IJARBSS

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In order to adapt to the pace of the development of the times, in 2006, the Situational Theory of Problem Solving (STOPS) was developed based on the Situational Theory of Publics. The concept of the Situational Theory of Publics is expanded by the Situational Theory of Problem Solving (STOPS), especially the concept of the dependent variable of communicative action (Kim, 2006;Kim & Ni, 2013). The situational theory of problem solving (STOPS) has deeply developed the perspective and characteristics of public problem recognition and explained people's communication behavior based on different situations (Kim, 2006). It describes the methods people employ to solve problems cognitively and through communication. It is also feasible to distinguish publics based on their cognitive philosophies and communication behaviors, which allows for a more thorough segmentation of publics (Ni & Kim, 2009). According to Kim and Grunig (2011), developed the comprehensive of Situational Theory of Publics (STP) between problem solving and communication. STOPS directs the strategic development of public relations practice through an understanding of the factors that drive individuals to communicate in favor of or against organizations. However, STOPS is a communication theory developed within the context of Western culture. The application of STOPS in an Eastern cultural context should consider the role of Antecedent Factors. These antecedent variables are included to increase the theory's capacity to explain certain issues. This study focus on discuss the Situational Theory of Problem Solving (STOPS)，and the application in an Eastern cultural context.

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Section: Situational Theory Of Problem Solving (Stops) Applied In An ...mentioning

confidence: 99%

Situational Theory of Problem Solving (STOPS): A Foundational Theory of Publics and It’s Application in an Eastern Cultural Context

Xuemei,

Binti Hashim,

Binti Kamarudin

2024

IJARBSS

View full text Add to dashboard Cite

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“…For instance, work by Filkuková and Langguth (2021) provided evidence that both positive and negative emotional reactivity are associated with increased susceptibility to misinformation. Meanwhile, Chin and Zanuddin (2022) demonstrated that individuals who are skeptical of fake news often exhibit negative emotions while consuming information on Facebook. Additionally, those who comment with negative emotions are more likely to assert that the news is fake.…”

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confidence: 99%

The Impact of Affect on the Perception of Fake News on Social Media: A Systematic Review

Ali Adeeb,

Mirhoseini

2023

Social Sciences

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Social media platforms, which are ripe with emotionally charged pieces of information, are vulnerable to the dissemination of vast amounts of misinformation. Little is known about the affective processing that underlies peoples’ belief in and dissemination of fake news on social media, with the research on fake news predominantly focusing on cognitive processing aspects. This study presents a systematic review of the impact of affective constructs on the perception of fake news on social media platforms. A comprehensive literature search was conducted in the SCOPUS and Web of Science databases to identify relevant articles on the topics of affect, misinformation, disinformation, and fake news. A total of 31 empirical articles were obtained and analyzed. Seven research themes and four research gaps emerged from this review. The findings of this review complement the existing literature on the cognitive mechanisms behind how people perceive fake news on social media. This can have implications for technology platforms, governments, and citizens interested in combating infodemics.

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Linking components of social media usage to psychological distress: Integrating the situational theory of problem-solving and social capital theory

Tian,

De Costa,

Rahiman

et al. 2025

Journal of Retailing and Consumer Services

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Examining fake news comments on Facebook: an application of situational theory of problem solving in content analysis

Cited by 5 publications

References 59 publications

Situational Theory of Problem Solving (STOPS): A Foundational Theory of Publics and It’s Application in an Eastern Cultural Context

Situational Theory of Problem Solving (STOPS): A Foundational Theory of Publics and It’s Application in an Eastern Cultural Context

The Impact of Affect on the Perception of Fake News on Social Media: A Systematic Review

Linking components of social media usage to psychological distress: Integrating the situational theory of problem-solving and social capital theory

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