Examining Relationship between Emotional Intelligence and Counterproductive Work Behavior: A Moderated Mediated Model

Abstract

Despite various attempts to know the relationship between emotional intelligence (EI) and counterproductive work behavior (CWB), the findings are inconsistent and offer a varying degree of associations. The present study examines the underlying mechanism by hypothesizing impression management (IM) as a mediator to address the element of equivocality in the subject matter. Furthermore, it tests the moderating role of self-esteem (SE) on the impression management to counterproductive work behavior relationship. A representative sample of 398 employees was collected from different organizations of Pakistan. The results confirmed the intervening role of impression management between emotional intelligence and counterproductive work behavior. Furthermore, the employees high on self-esteem showed lesser tendencies to involve in counterproductive work behavior. Theoretical and practical implications have also been discussed.

Does witnessing multitasking impact turnover and conflict? The influence of employee dark core

“…We also mitigated these effects by providing detailed explanations of the purpose and nature of the measures to emphasize anonymity of responses. Respondents were also given the option to leave at any point in the survey if they felt uncomfortable [ 51 ]. While we isolated the impact of electronic multitasking through vignettes which are an appropriate method to measure common, specific workplace outcomes [ 52 , 53 ], researchers should explore if these effects replicate in organizations.…”

Exploring Impact of Impression Management on Contextual Performance of Employees

“…In terms of dimensions, these are the commonly utilized approaches. Taking credit for one's own actions, proud about one's achievements, or highlighting one's best qualities in order to establish one's level of expertise are all examples of self-promotion (Riaz et al, 2020). Ingratiation is the art of getting acceptance and pushing others to like oneself, typically within framework of an ulterior objective; charming others and picking one's words carefully.…”

“…In terms of dimensions, these are the commonly utilized approaches. Taking credit for one's own actions, practices proud about one's achievements, or highlighting one's best qualities in order to establish one's level of expertise are all examples of self-promotion (Riaz et al, 2020). In the workplace, some managers who are skilled in impression management argue for leadership quality by convincing stakeholders that they are more qualified than their counterparts.…”