Examining the Asymmetric Effect of Multi-Shopping Tourism Attributes on Overall Shopping Destination Satisfaction

Lee, Jin Soo; Choi, Miju

doi:10.1177/0047287519832373

Cited by 66 publications

(48 citation statements)

References 90 publications

(256 reference statements)

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“…UNWTO [10], Timothy [3] and Trobe et al [12] state that shopping for clothes can be the primary motive for travelling. The results of the survey also prove this.…”

Section: Resultsmentioning

confidence: 99%

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Shopping tourism with a focus on the clothing industry in relation to globalization

Ric

Šálková

2021

SHS Web of Conf.

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Research background: The paper deals with the connections between international tourism and shopping, and therefore the purchase of clothing in relation to consumers. In the last few years, shopping has become one of the factors determining tourist’s decisions about choosing a travel destination. One-third of tourists have ever travelled just to buy clothes abroad. Such behaviour offers enormous economic potential for companies and the state economy. Shopping tourism is an integral part of globalization. Purpose of the article: The article’s aim is to characterize the elements of consumer behaviour in the framework of shopping tourism when buying clothing products. In addition to consumer preferences, the aim is to characterize the main types of clothing products that travellers are interested in and the impact of this consumer behaviour on the globalization. Methods: A questionnaire is compiled on the basis of stated hypotheses. The results will be evaluated using appropriate statistical methods such as the Kruskal-Wallis test, Spearman’s correlation coefficient and categorical principal components analysis. Findings & Value added: Research has shown that the first group of preferred garments consists of local products at a higher price level produced in low quantity. The second type of product is low-cost garments produced at a high cost under conditions that do not correspond to the principles of sustainable development. The clothing industry impact on global sustainable development is largely negative. In this regard, we can talk about the negative impact of globalization. This is no different from tourism.

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“…UNWTO [10], Timothy [3] and Trobe et al [12] state that shopping for clothes can be the primary motive for travelling. The results of the survey also prove this.…”

Section: Resultsmentioning

confidence: 99%

“…Shopping is a determining factor influencing the choice of destination. In some cases, shopping is even a primary motivating factor [3,10,12].…”

Section: Introductionmentioning

confidence: 99%

Shopping tourism with a focus on the clothing industry in relation to globalization

Ric

Šálková

2021

SHS Web of Conf.

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“…In order to explore possible satisfiers and dissatisfiers, this study uses the impact-asymmetry analysis (IAA) approach which was originally introduced by Mikulić and Prebežac (2008). To date, IAA has been used in a variety of nontourism and tourism-related research contexts, like for example, luxury hotels (Lai & Hitchcock, 2017), online travel agent websites (Ye et al, 2016), hotel brand equity (Šerić et al, 2018), exhibitions activities (Wong & Lai, 2018), or shopping tourism (J. S. Lee & Choi, 2019).…”

Section: Methodsmentioning

confidence: 99%

The Factor Structure of Medical Tourist Satisfaction: Exploring Key Drivers of Choice, Delight, and Frustration

Mikulić

Krešić

Šerić

2021

Journal of Hospitality & Tourism Research

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The current study intends to contribute to a better understanding of the medical tourism experience. In particular, this study uses data from a survey-based study conducted on a sample of 1,209 medical tourists in Croatia. On the one hand, this study aims to explore and shed light on the decision-making process of medical tourists, and, on the other hand, to reveal which elements of both the medical institution and the destination where it is located, have largest potentials to drive medical tourist delight and/or frustration, in accordance with the three-factor theory of customer satisfaction.

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“…The existing research on COTS is mostly about shopping satisfaction and motivation, with product, service quality and shop environment being the most common measures of satisfaction (Lee and Choi, 2019;Wong and Wan, 2013). Wong and Lam (2016) pointed out that tourism research often defines tourist shopping satisfaction as a general destination attribute, failing to account for the differences among retail settings.…”

Section: Tourist Shoppingmentioning

confidence: 99%

Unfolding Chinese tourist shopping practices: an observational study

Jin

Moscardo

Murphy

2020

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Purpose This paper aims to draw upon the notion of practice as performance from social practice theory to unravel the onsite process of Chinese outbound tourist shopping. Design/methodology/approach The study took a mixed methods approach. Qualitative data were collected via 110 participant observations conducted in Australia, and quantitative techniques were used to analyse the data in Leximancer. Findings Chinese tourist shopping practices are performed on site through a range of intra-personal and inter-personal embodied actions, with the patterns these actions constitute being different across shopping settings. The frequency of inter-personal actions also reflects the importance of social interactions and communications in the shopping performances of Chinese tourists, some of which are conducted with people not present in the settings via social media. Originality/value This study uses a social practice framework from sociology to examine in detail how Chinese outbound tourists shop on site. The embodied actions identified in the study present a rich and detailed picture of the flow of Chinese tourist shopping performances. This allows for improved understanding of the forces for change in this aspect of Chinese outbound tourism.

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Examining the Asymmetric Effect of Multi-Shopping Tourism Attributes on Overall Shopping Destination Satisfaction

Cited by 66 publications

References 90 publications

Shopping tourism with a focus on the clothing industry in relation to globalization

Shopping tourism with a focus on the clothing industry in relation to globalization

The Factor Structure of Medical Tourist Satisfaction: Exploring Key Drivers of Choice, Delight, and Frustration

Unfolding Chinese tourist shopping practices: an observational study

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