Examining the Factors Influencing the Mobile Learning Applications Usage in Higher Education during the COVID-19 Pandemic

Abstract

Recently, the emergence of the COVID-19 has caused a high acceleration towards the use of mobile learning applications in learning and education. Investigation of the adoption of mobile learning still needs more research. Therefore, this study seeks to understand the influencing factors of mobile learning adoption in higher education by employing the Information System Success Model (ISS). The proposed model is evaluated through an SEM approach. Subsequently, the findings show that the proposed research model of this study could explain 63.9% of the variance in the actual use of mobile learning systems, which offers important insight for understanding the impact of educational, environmental, and quality factors on mobile learning system actual use. The findings also indicate that institutional policy, change management, and top management support have positive effects on the actual use of mobile learning systems, mediated by quality factors. Furthermore, the results indicate that factors of functionality, design quality, and usability have positive effects on the actual use of mobile learning systems, mediated by student satisfaction. The findings of this study provide practical suggestions, for designers, developers, and decision makers in universities, on how to enhance the use of mobile learning applications and thus derive greater benefits from mobile learning systems.

Factors Affecting Students’ Acceptance of Mobile Learning Application in Higher Education during COVID-19 Using ANN-SEM Modelling Technique

“…Our study adopted the same steps of a research methodology from a study conducted by [64]. In several studies, ANN-SEM modelling techniques have been employed for predicting the users' usage and acceptance of educational technologies such as mobile learning and e-learning [65]. Despite the SEM technique being an advantageous data analysis method in that it simultaneously evaluates the measurement and structural models [21], it may oversimplify the complexities involved in the students' opinion towards to use of mobile learning platforms.…”

Factors Influencing Students’ Acceptance of M-Learning in Higher Education: An Application and Extension of the UTAUT Model

“…In addition, existing researchers and mobile providers do not clearly understand the needs and requirements of M-learning users. In fact, acceptance of M-learning by students is a critical step towards ensuring the effective adoption of the system in higher education [15,16]. The necessary determinants affecting students' adoption of M-learning systems are, therefore, understanding and identification.…”

The Role of Quality Measurements in Enhancing the Usability of Mobile Learning Applications during COVID-19

“…According to the literature, the above three quality factors from the DeLone and McLean model are considered the key elements for ensuring the success of several types of information systems such as e-learning [1], e-commerce [4], learning management systems [8], e-Government [12], and web-based systems [16]. Several prior studies have employed quality measurements from the DeLone and McLean model for examining the role of system, service and information quality on the student's usage of educational technologies.…”

“…The study suggests that mobile learning applications would benefit teachers and students. Mobile learning indicates learning related to applications of the mobile device anytime and anywhere [14][15][16][17]. Mobile learning applications have numerous benefits.…”