Examining the impact of socialization and information sharing and the mediating effect of trust on innovation capability

Kulangara, Nisha; Jackson, Sherry Avery; Prater, Edmund

doi:10.1108/ijopm-09-2015-0558

Cited by 96 publications

(110 citation statements)

References 62 publications

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“…Socialization also impacts to the working atmosphere such as trust, openness and good relationships among employees which is a part of employee performance. This aligns with the research that shows trust increased from formal socialization increases trust in business environment [40]. The large effect of socialization can be from collectivist society in Thailand which drives these social activities.…”

Section: Results and Conclusionsupporting

confidence: 88%

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

Arijitsatien¹,

Ractham²

2017

IJCH

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Abstract-Asknowledge-based economy emerged, knowledge management (KM) turns to be a principle for organizations to maximize to the value of knowledge. Among KM domains, knowledge creation is the most concerned aspect when it comes to innovation, creativity, performance, and learning. Reviewing on academic literature, the application of SECI model, a well-known knowledge creation theory, is hardly seen in Southeast Asian countries especially in banking industry. The objective of this study is to investigate the effects of knowledge creation upon the organizational performance. The research scope is banking industry in Thailand, focusing on commercial banks. The goal of research was achieved by developing statistical testing using multiple regression. Findings indicate that knowledge creating process positively affect to organizational performance. However, based on Holistic scorecard framework, not all modes of SECI process significantly affect to each perspective of organizational performance. Knowledge creation process is also influenced by collective culture and the nature of banking industry which makes each SECI process affects differently to organizational performance.Index Terms-Knowledge creation process, SECI model, knowledge management, organizational performance. I. INTRODUCTIONSince the world economy has moved to the knowledge based and global economy, Knowledge management (KM) becomes the important principle in organizations to maximize the value of knowledge and capture them from knowledge workers. There are two main points why an organization needs KM. First, knowledge is like other resources which require management to support allocation and development. Second, management mechanisms are needed to change knowledge into business outcomes [1]. KM has become the topic in banking industry since 1996 when World Bank initiated KM concept [2]. It is truly important in banking industry because banking operations required the higher complexity of knowledge than in most industries [3]. Even though KM is one of the key success factors in banking business, it seems to have a few interesting of KM within banks in Southeast Asian countries. Therefore, there is still have room for further studies of KM in these countries.Considering among KM domains, "Knowledge Creation" is the most concerned aspect when it comes to innovation, creativity, performance, and learning. The quicker the creation and consolidation of knowledge in business process, the higher capability to innovate of an organization [4]. Knowledge Creation is mainly about knowledge generation and application which leads to the company's new capabilities while innovation is concerned with turning the new capabilities into value products and services [5]. In term of creativity, the larger of knowledge based in organization, the higher level of advanced learning and finally leads to higher organizational creativity [6]. As the view of organizational performance, knowledge creation process has a significant connection with organizational learning which is...

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Section: Results and Conclusionsupporting

confidence: 88%

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

Arijitsatien¹,

Ractham²

2017

IJCH

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“…Abdullah and Musa [11] defines trust as the belief of a party to the reliability and integrity of its partners. This is a difficult decision because there are risks involved [9]. Trust is a value, a guideline, and an expectation that the partner will do what he or she does by the promise satisfactorily [26].…”

Section: Trust Suppliermentioning

confidence: 99%

“…Trust includes three things, namely abilities (expertise, experience, education, achievement), virtue (loyalty, sincerity, empathy), and integrity (principle, consistency, suitability between words and actions) [27]. Supplier trust is the buyer's firm belief in the supplier's ability to perform the task and that they will perform the task as a responsibility for the partnership relationship [9]. Supplier trust has a significant impact in establishing a relationship in the supply chain [28].…”

Section: Trust Suppliermentioning

confidence: 99%

“…Innovation is the management of all activities that require idea generalization, technology development, product and process improvement. According to Kulangara et al [9] innovation is defined as the ability to offer new products or services that have never before existed. Innovation can be measured by several factors, such as improved product design, product feature enhancement, and new product creation.…”

Section: Supplier Innovationmentioning

confidence: 99%

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The Effect of Supplier Trust, Supplier Innovation, and Buyer-Supplier Relationship in Enhancing the Supplier Performance on the Death Service Companies in Surabaya, Indonesia

Tarigan

Siagian

Sutjianto

et al. 2020

KLS

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Changes in customer needs from a service company results in changes requirement from the supplier to meet the company’s demand. Excellent supplier performance is one of the mandatory requirements enabling the company to meet the customer demand. Better supplier performance can be improved when they have an excellent buyer-supplier relationship. The buyer-supplier relationship through better supplier trust from the buyer which means the company believes that the supplier can meet the needs of the company. Further, the supplier builds innovation providing better value to the company. This research examines the influence of supplier trust, supplier innovation, and buyer-supplier relationship to improve supplier performance at death service company in Surabaya. Data were collected by distributing questionnaires to 52 service suppliers in Surabaya. Data analysis using Partial Least Square (PLS) software. The findings show that all hypotheses are supported. There is a positive influence of supplier trust on supplier innovation and buyer-supplier relationship. Supplier-buyer relationship enhances the supplier innovation directly. Supplier innovation, buyer-supplier relationship, and supplier trust influence directly the supplier performance in death Services Company in Surabaya. This study provides new insight to the on-going research on the supply chain management. This work implies that manager can improve the supplier performance. Keywords: Buyer-supplier interdependence; business relationship behavior; customer satisfaction; trust-performance correlation

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“…Innovation has been widely studied in management literature (CHANDY, HOPSTAKEN, NARASIMHAN et al, 2006;LAFLEY and CHARAN, 2008;VON KROGH and RAISCH, 2009;KULANGARA, JACKSON and PRATER, 2016;WANG and DASS, 2017). For Thompson (1965), innovation is about the conception, acceptance, and implementation of new ideas, processes, products or services.…”

Section: Introductionmentioning

confidence: 99%

Inovação Frugal: origens, evolução e perspectivas futuras

Koerich

Cancellier

2019

Cad. EBAPE.BR

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Resumo A inovação frugal tornou-se recentemente um tópico relevante no discurso social e acadêmico. O verdadeiro desafio para essa nova manifestação de inovação caracteriza-se pela introdução de algo novo ou diferente com uso de poucos recursos. As inovações frugais têm ocorrido, em geral, associadas a economias emergentes nas quais se encontram grandes grupos de consumidores na base da pirâmide com necessidades não atendidas. Todavia há evidências crescentes de que este fenômeno está se tornando relevante também nas nações industrializadas, potencialmente afetando a competitividade das empresas domésticas em longo prazo, não apenas no exterior, mas também localmente. Como consequência, os estudiosos da inovação frugal começaram a investigar tentativas de sistematizar esse campo emergente de pesquisa e promover o desenvolvimento desse debate. Desse modo, este ensaio teórico tem por objetivos: apresentar a origem e evolução da abordagem da inovação frugal e sua caracterização atual na literatura; em seguida, discutir perspectivas futuras de estudo no tema; por fim, sugere-se que estudos futuros invistam em pesquisas empíricas, enriquecendo os debates existentes sobre a inovação frugal, principalmente da lente do desenvolvimento econômico local, por meio de resultados financeiros e retornos econômicos. Reforça-se também a necessidade de desenvolvimento de instrumentos de mensuração de inovação frugal.

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Examining the impact of socialization and information sharing and the mediating effect of trust on innovation capability

Cited by 96 publications

References 62 publications

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

The Effects of Knowledge Creation Process upon the Organizational Performance: A Study of Thai Banking Industry

The Effect of Supplier Trust, Supplier Innovation, and Buyer-Supplier Relationship in Enhancing the Supplier Performance on the Death Service Companies in Surabaya, Indonesia

Inovação Frugal: origens, evolução e perspectivas futuras

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