Examining the Role of Digital Technology as an Enabler of Digital Disruption: A Systematic Review

Abstract

This systematic review critically analyzes the intricate relationship between digital technology and digital disruption by examining 83 papers from the Scopus database. Utilizing a systematic literature review methodology, the study delves into the impact of key technologies like artificial intelligence, blockchain, 3D printing, Internet of Things, big data, and cloud computing. Findings underscore the substantial role of digital tech in prompting disruption, challenging norms, and reshaping industry boundaries. Notably, artificial intelligence emerges as a major influencer, prompting organizations to reassess business strategies. The analysis explores collaborative and democratizing effects driven by platforms like IoT, blockchain, big data, and cloud computing. The results offer practical insights for enterprises, policymakers, and practitioners, emphasizing the transformative potential of digital technologies. Key drivers include operational efficiency, predictive analytics, personalization, and supply chain integration. Recognition of synergies among digital technologies provides strategic guidance for fostering innovation and gaining a competitive edge. Societal consequences and adoption challenges are examined, highlighting the importance of stakeholder reactions, decision-making processes, governance, and user acceptance in successful implementation.