2021
DOI: 10.30658/jicrcr.4.2.4
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Examining the Role of Transparent Organizational Communication for Employees’ Job Engagement and Disengagement during the COVID-19 Pandemic in Austria

Abstract: This study provides an understanding of how employees’ perception of organizational transparency during the long-lasting situation of the COVID-19 pandemic engendered their job engagement as well as job disengagement. Data were collected by means of an online survey among 410 employees in Austria during March 2021. Results show that employees’ perception of their organization’s approach to transparency directly influenced their job engagement and disengagement. Importantly, the relationship between transparenc… Show more

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Cited by 11 publications
(15 citation statements)
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“…This effect is partly mediated by employees' feeling of job frustration, but not by job-related anxiety as anxiety has no effect on job disengagement. This finding is contrary to previous results by Stranzl et al. (2021) and suggests that disengagement is a protection mechanism against crisis situations, in which employees feel frustrated rather than anxious.…”
Section: Discussioncontrasting
confidence: 99%
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“…This effect is partly mediated by employees' feeling of job frustration, but not by job-related anxiety as anxiety has no effect on job disengagement. This finding is contrary to previous results by Stranzl et al. (2021) and suggests that disengagement is a protection mechanism against crisis situations, in which employees feel frustrated rather than anxious.…”
Section: Discussioncontrasting
confidence: 99%
“…This effect is partly mediated by employees' feeling of job frustration, but not by job-related anxiety as anxiety has no effect on job disengagement. This finding is contrary to previous results by Stranzl et al (2021) and suggests that disengagement is a protection mechanism against crisis situations, in which employees feel frustrated rather than anxious. Here, the consideration of frustration as another crisis-relevant emotion, which in comparison to anxiety has received rather little attention so far, enables a differentiated assessment of the emergence of disengagement.…”
Section: Discussioncontrasting
confidence: 99%
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