“Excuse Me, Robot”: Impact of Polite Robot Wakewords on Human-Robot Politeness

Williams, Tom; Grollman, Daniel H.; Han, Mingyuan; Jackson, Ryan Blake; Lockshin, Jane; Wen, Ruchen; Nahman, Zachary; Zhu, Qin

doi:10.1007/978-3-030-62056-1_34

Cited by 5 publications

(1 citation statement)

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“…Dickel/Schmidt-Jüngst 2021). Außerdem findet sich gerade in der Kommunikationswissenschaft eine Anzahl neuerer Forschung, die der medial inszenierten Sorge um den vermeintlichen negativen Einfluss der häufig in Imperativen stattfindenden Interaktion mit Assistenzsystemen auf die Mensch-Mensch-Interaktion folgt und Vorschläge unterbreitet, wie eine höflichere Inter-aktion mit diesen Systemen aussehen könnte (z.B Bonfert et al 2018, Williams et al 2020…”

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Von Menschen, Tieren und Maschinen

Lind

2021

Human-Animal Studies

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Von Menschen, Tieren und Maschinen

Lind

2021

Human-Animal Studies

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Growing Up with Artificial Intelligence: Implications for Child Development

Xu,

Prado,

Severson

et al. 2024

Handbook of Children and Screens

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Artificial intelligence (AI) technologies have become increasingly integrated into children’s daily lives, influencing learning, social interactions, and creative activities. This chapter provides an overview of key research fields examining children’s learning from, interactions with, and understanding of AI. Current research indicates that AI has the potential to enhance children’s development across multiple domains; however, ethical considerations need to be prioritized. When children engage in learning activities with AI, they may encounter inappropriate, inaccurate, or biased content. Additionally, children’s social interactions with AI may affect their approach to interpersonal interactions. Finally, children’s developing understanding of the world may make them particularly susceptible to attributing human-like properties to AI, undermining their expectations of these technologies. This chapter highlights the importance of future studies focusing on a child-centered design approach, promoting AI literacy, and addressing ethical concerns to fully harness AI’s potential in child development. Recommendations for parents, technology developers, and policymakers are also provided.

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The role of politeness in human–machine interactions: a systematic literature review and future perspectives

Ribino

2023

Artif Intell Rev

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The growing prevalence of interactions between humans and machines, coupled with the rapid development of intelligent and human-like features in technology, necessitates considering the potential implications that an increasingly inter-personal interaction style might have on human behavior. Particularly, since human–human interactions are fundamentally affected by politeness rules, several researchers are investigating if such social norms have some implications also within human–machine interactions. This paper reviews scientific works dealing with politeness issues within human–machine interactions by considering a variety of artificial intelligence systems, such as smart devices, robots, digital assistants, and self-driving cars. This paper aims to analyze scientific results to answer the questions of why technological devices should behave politely toward humans, but above all, why human beings should be polite toward a technological device. As a result of the analysis, this paper wants to outline future research directions for the design of more effective, socially competent, acceptable, and trustworthy intelligent systems.

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“Excuse Me, Robot”: Impact of Polite Robot Wakewords on Human-Robot Politeness

Cited by 5 publications

References 22 publications

Von Menschen, Tieren und Maschinen

Von Menschen, Tieren und Maschinen

Growing Up with Artificial Intelligence: Implications for Child Development

The role of politeness in human–machine interactions: a systematic literature review and future perspectives

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