The Palgrave Handbook of Criminology and the Global South 2018
DOI: 10.1007/978-3-319-65021-0_28
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Expectations and Encounters: Comparing Perceptions of Police Services Among the Underprivileged in South Africa and Zimbabwe

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Cited by 3 publications
(8 citation statements)
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“…However, it may be that this lack of a relationship between trust and reporting is due in part to differences in conceptualizations of state services, particularly in a high crime context. Police in Global North societies are expected to fulfill Weberian ideals of protection and service; yet corruption, lack of training and resources, and mistreatment by the police themselves moderate citizen expectations in the Global South (Mutongwizo, 2018). Conceptualizations of the state, its services, and the providers of those services in Global South contexts were developed in social, political and economic contexts that falsely promise and unequally guarantee the rule of law (Iturralde, 2010).…”
Section: Discussionmentioning
confidence: 99%
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“…However, it may be that this lack of a relationship between trust and reporting is due in part to differences in conceptualizations of state services, particularly in a high crime context. Police in Global North societies are expected to fulfill Weberian ideals of protection and service; yet corruption, lack of training and resources, and mistreatment by the police themselves moderate citizen expectations in the Global South (Mutongwizo, 2018). Conceptualizations of the state, its services, and the providers of those services in Global South contexts were developed in social, political and economic contexts that falsely promise and unequally guarantee the rule of law (Iturralde, 2010).…”
Section: Discussionmentioning
confidence: 99%
“…Understanding the factors that lead individuals to turn to the state is a crucial step in reducing violence and impunity. Citizens in Global South countries may seek extralegal solutions to problems of violence and crime-particularly when the police or justice system fail to provide effective remedies (Mutongwizo, 2018;Nivette, 2016;Zizumbo-Colunga, 2017). It is paramount that we understand citizen behavior in contexts in which violence and crime is the norm-rather than the exception-in order to develop policies and strategies to mitigate their negative effects.…”
Section: Discussionmentioning
confidence: 99%
“…The formal policing apparatus, embodied by the South African Police Service (SAPS), operates within the legal confines set forth by section 205(1-3) of the Constitution of the Republic of South Africa, 1996. Concurrently, informal policing mechanisms and strategic calculations, such as vigilante groups or community-led initiatives, operate outside the established legal framework, a phenomenon often referred to as indigenous policing, prevalent both historically and in contemporary contexts (Haefele, 2015;Mutongwizo & Mutongwizo, 2023;Buur, 2008). The swift evolution of social conditions, norms, and values has led to colonially-oriented "reassessment of indigenous policing" methods.…”
Section: Criminal Justice System Problem Statementmentioning
confidence: 99%
“…These institutions have provided much authority and run parallel to and, in some instances, in conjunction with the state (Matyszak, 2010). Existing police services in Zimbabwe are considered unavailable and unsatisfactory in urban areas (Mutongwizo, 2018), and the conditions are even more dire in rural Zimbabwe, where it has been noted that the police are unable to respond quickly to urgent cases including murder, rape, and stock theft (Simpson & Krönke, 2019). This is mainly due to staff and vehicle shortages (Chigonda & Chazireni, 2018).…”
Section: Mutongwizo -Challenges Of Policing Rural Zimbabwementioning
confidence: 99%
“…These views of the police show a profound lack of trust in the police in Zimbabwe and this is mainly due to police practices seen in the colonial era that continue to be entrenched in present-day policing (Chigonda & Chazireni, 2018;Mutongwizo, 2018). The inaccessibility of police services exacerbates the situation.…”
Section: Existing Studies On Crime and Security In Rural Zimbabwementioning
confidence: 99%