“…The requested information can range from the fairly innocuous, such as dates when they worked together, job title, and types of work done by the candidate, to the more sensitive such as the candidate’s performance history, their work‐related areas for improvement, and whether the individual would rehire (or work with) the candidate in the future. Employers may engage in reference checking for a variety of reasons, such as to confirm other information gathered on the job candidate, uncover additional information, comply with hiring requirements, or reduce the likelihood of a successful negligent hiring lawsuit (Levashina & Campion, ; Ryan & Laser, ). A survey conducted in 2004 by the Society for Human Resource Management found that reference checks were typically performed over the phone, yet they could also be conducted via regular mail, fax, email, online survey platform, or in person (Society for Human Resource Management [SHRM], ).…”