Expendable to essential? Changing perceptions of gig workers on Twitter in the onset of COVID-19

Agrawal, Shubham; Schuster, Amy M.; Britt, Noah; Liberman, Jessica; Cotten, Shelia R.

doi:10.1080/1369118x.2021.2020323

Cited by 13 publications

(4 citation statements)

References 35 publications

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“…This article's second contribution is the development of the concept of platform architecture to describe how workers' grievances operate relationally and attach to individual companies. Existing research examines gig workers' relationship to a single platform (Agrawal et al, 2021; Wood et al, 2018) or groups together all platforms within a single industry (Cameron, 2021; Ladegaard et al, 2021; Lei, 2021). In contrast, however, I find that the platform labor model enables workers to experience competing platforms' work systems, illustrating to them that superior pay and labor standards are possible within an industry.…”

Section: Discussionmentioning

confidence: 99%

Politicized shopping in the gig economy: Retaliation and solidarity on the “other side” of the app

Maffie

2023

Industrial Relations

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In this mixed‐methods article, the author investigates how gig workers behave when they become consumers of these products. The author finds that workers engage in politicized shopping – where they order from platform companies with comparably better labor standards – both to retaliate against companies with substandard labor practices and support their fellow gig workers. By examining worker behavior on the “other side” of the platform, this article expands our understanding politicized shopping in this emerging area of work.

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Section: Discussionmentioning

confidence: 99%

Politicized shopping in the gig economy: Retaliation and solidarity on the “other side” of the app

Maffie

2023

Industrial Relations

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“…However, a study analyzing around 11,000 tweets [ 167 ] revealed a need for more public awareness of the environmental benefits of teleworking. In the gig economy, a study of 23,845 Twitter posts [ 168 ] showed a 150% increase in positive sentiments towards services like ride-hailing and food delivery. This indicates a shift in public attitude, with fewer negative experiences and more support for gig workers, suggesting implications for policy and workforce strategies in these sectors.…”

Section: Conclusion and Research Implicationsmentioning

confidence: 99%

How teleworking adoption is changing the labor market and workforce dynamics?

Elsamani,

Kajikawa

2024

PLoS ONE

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This article investigates how teleworking adoption influenced the labor market and workforce dynamic using bibliometric methods to overview 86 years of teleworking research [1936–2022]. By grouping the retrieved articles available on the Web of Science (WOS) core collection database, we revealed a holistic and topical view of teleworking literature using clustering and visualization techniques. Our results reflect the situation where the adoption of teleworking in the last three years was accelerated by the pandemic and facilitated by innovation in remote work technologies. We discussed the factors influencing one’s decision to join the workforce or a specific company, besides the unintended consequences of the rapid adoption of teleworking. The study can aid organizations in developing adequate teleworking arrangements, enhancing employee outcomes, and improving retention rates. Furthermore, it can help policymakers design more effective policies to support employees, improve labor force participation rates, and improve societal well-being.

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“…COVID-19 made visible many intersecting inequities and entrenched oppressions experienced by food workers across food systems. Scholar food activists have mobilized public awareness for those in precarious jobs exposed to risks that will outlast heroic rhetorical flourishes (Agrawal et al, 2022;Godrich et al, 2022;Riediger et al, 2022;Spring et al, 2022). In North America, relevant reforms and strategies included wage support, reduced hours for employee rest, dedicated time for restocking, providing safety equipment, support for employee ownership, and protection from dismissal (Cohen, 2022;Riediger et al, 2022).…”

Section: A Just Food Systemmentioning

confidence: 99%

Risky Others: Covid-19 Reconstitutions of Risk, Governance, and Stigmatization of Bodies

Bombak,

Wong,

Balcom

et al. 2023

SSJ

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This review essay considers how the risk constructions of Othered groups have been reconstituted across intersecting forms of stigma, social injustice, and discrimination during COVID-19. Through three case studies – fat irresponsible bodies, racialized contagious bodies, and food/health workers who are considered risky yet essential labour – we argue that an intersectional lens be applied to the social constructions of risk to understand the social processes of Othering when planning socially just policies, practices, pedagogies, and activism.

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Expendable to essential? Changing perceptions of gig workers on Twitter in the onset of COVID-19

Cited by 13 publications

References 35 publications

Politicized shopping in the gig economy: Retaliation and solidarity on the “other side” of the app

Politicized shopping in the gig economy: Retaliation and solidarity on the “other side” of the app

How teleworking adoption is changing the labor market and workforce dynamics?

Risky Others: Covid-19 Reconstitutions of Risk, Governance, and Stigmatization of Bodies

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