2020
DOI: 10.3846/btp.2020.11113
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Experience of Transformative Leadership: Subordinate’s Perspective

Abstract: Despite the growing popularity of transformational leadership (TL) in organization studies, there is a lack of studies trying to reveal subordinate’s perspective on experience of TL. The present study examined how subordinates employed in customer service experience TL during organizational change. The participants were people working in two international organizations operating in Lithuania. The data were collected through semi-structured interview. Phenomenological procedures were used to analyze the dat… Show more

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Cited by 5 publications
(4 citation statements)
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“…The conducted phenomenological analysis of it from the subordinate's perspective reveals that subordinates under it feels secure and empowered, have extensive data about the ongoing change, receive full manager's support and individual attention, share acquired knowledge in performing delegated duties and collectively aspire for a common generally accepted goal set by the manager and consequently are more positive about organizational change. The results of the study contribute to the better understanding of the inner experiences of TL by subordinates working as customer service specialists in the context of organizational changes (Sondaite & Keidonaite, 2020).…”
Section: International Contextmentioning
confidence: 86%
See 1 more Smart Citation
“…The conducted phenomenological analysis of it from the subordinate's perspective reveals that subordinates under it feels secure and empowered, have extensive data about the ongoing change, receive full manager's support and individual attention, share acquired knowledge in performing delegated duties and collectively aspire for a common generally accepted goal set by the manager and consequently are more positive about organizational change. The results of the study contribute to the better understanding of the inner experiences of TL by subordinates working as customer service specialists in the context of organizational changes (Sondaite & Keidonaite, 2020).…”
Section: International Contextmentioning
confidence: 86%
“…From power we are being, relating, knowing, and doing the development activities so is useful for political leadership on sustainable development. System leadership is a suitable leadership form helping subordinates to survive organizational changes (Sondaite & Keidonaite, 2020) for politician who want to be elected as mayor or deputy mayor in local setting. Therefore, it is or it will be a general guideline of elected political leaders in planning and implementing rural development programs.…”
Section: Introductionmentioning
confidence: 99%
“…Transformative leaders also promptly react to an ongoing change (Sondaite & Keidonaite, 2020). Grin, Hassink, Karadzic, and Moors (2018) studied how to manage change and transition to establish how external change influences internal transformative leadership in Portugal and Netherlands.…”
Section: Empirical Studiesmentioning
confidence: 99%
“…With alternate reference to transformational leadership Sondaite and Keidonite observe that transformative leadership is suitable for helping subordinates to survive organizational changes and allows subordinates to feel secure, empowered and knowledgeable of organization change. Subordinates receive managerial support, individual attention, share acquired knowledge and collectively aspire for common goals (Sondaite and Keidonaite, 2020). Brito observes that it enables leaders in technology-enabled educational settings to motivate constituents to acceptance, participation, and engagement inspiring a sense of ownership and achievement (Brito, 2017).…”
Section: Transformational Leadership Perspectivementioning
confidence: 99%