Experience of Violence from the Clients and Coping Methods Among Intensive Care Unit Nurses Working in a Hospital in South Korea

Yoo, Hye Jin; Suh, Eun Ran; Lee, Soon Haeng; Hwang, Jin Hee; Kwon, Ji Hye

doi:10.1016/j.anr.2018.02.005

Cited by 19 publications

(21 citation statements)

References 25 publications

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“…However, a higher prevalence of gastrointestinal problems, respiratory symptoms, headaches and sleeping problems was found among workers who had undergone violent situations in the workplace than those who had not. This finding agrees with previous studies which have reported health problems of nurses who had been victims of job violence 9 28 43…”

Section: Discussionsupporting

confidence: 93%

“…The most common strategies and responses professionals use to cope with violent situations are to request help from a coworker, warn the hospital security chief28 or tell a coworker about the violent incident later 18. Nurses consider improving communication with patients and the information given them, and enlarging the staff to be the most useful measures for reducing aggression in the workplace 18.…”

Section: Introductionmentioning

confidence: 99%

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Cross-sectional study of aggression against Spanish nursing personnel and effects on somatisation of physical symptoms

et al. 2020

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IntroductionViolence against nursing personnel in their place of work is a severe problem generating important consequences for these workers. Even though there is a large body of research on the subject, the emotional impact of aggression against healthcare workers continues to be debated.ObjectivesThe objective of this quantitative, observational cross-sectional study was to analyse the effects of aggression against nursing personnel and the mediating role of anxiety in somaticising physical symptoms.MethodThe sample was made up of 1357 nursing professionals who answered questionnaires evaluating their sensitivity to anxiety and the presence of somatic symptoms.ResultsOf the professionals who indicated that they had been the victims of aggression by family members or patients in the previous year, 52.8% said it had happened to them on one occasion, 25.2% had experienced two episodes, while 6.9% and 15.1% said they had undergone three or more aggressions, respectively. Although 89.3% of the professionals affected by acts of indicated that they had not undergone physical or psychological consequences, there was a higher prevalence of somatic alteration among workers who had been victims of violence in the workplace. Furthermore, aggression at work had a direct effect on physical somatisation, which in turn acted as a mediator in the level of anxiety of nursing professionals. Thus, aggression increased the level of anxiety of nurses through the appearance of somatic symptoms.ConclusionsThe results are discussed based on some of the consequences that appeared after episodes of aggression in the healthcare sector and their relationship.

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Section: Discussionsupporting

confidence: 93%

Section: Introductionmentioning

confidence: 99%

Cross-sectional study of aggression against Spanish nursing personnel and effects on somatisation of physical symptoms

et al. 2020

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“…Further, many kinds of research supported this result: The study in Chinese clarify that workplace violence against nurses (93.5%) in Chinese hospitals Jiao et al (2015) and similar to the study in Saudi Arabia (71.7%) Algwaiz and Alghanim (2012) and correspondingly, a study in Iran (Esmaeilpour et al, 2011). Furthermore, in the survey, by Yoo et al (2018) found that 67.5% of the nurses agree that they had experienced violence from their visitors (families or relatives). Verbal violence was reported more than physical ones.…”

Section: What Is the Level Of Anxiety Regarding Workplace Violence Amsupporting

confidence: 57%

Experience of workplace violence against emergency nurses: Suggesting managerial policies and control measures

al.¹

2020

Int. j. adv. appl. sci.

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The occupational health and safety duty act requires employers to provide a safe and healthy workplace for all of their responsible nursing staff and to gross rational steps to avoid or decline the risk of workplace violence. The aim of the study was to investigate workplace violence against emergency nurses: Suggesting managerial policies and measures used to control it. Descriptive methodological approach was used to fulfillment study aim. The study was conducted at emergency hospital of Zagazig University Hospitals. A purposive sample of 135 nurses working in emergency hospital and fulfilled the inclusion criteria and Jury committee sample (30 experts). An adjusted self-administered questionnaire which comprised of three parts: Socio-demographic of the nurses, Workplace violence and opinionative sheet. The findings clear that 39.3% of the nurses were aged from 20-30 years, with a mean age 35.61±10.67years. The majority of them (89.6%) were females. More than half of them (53.3%) were reported very worried, while only onequarter (25.9%) of them reported that they didn't worried at all. All the studied nurses (100%) exposed to workplace violence, and 63.0% of them exposed to physical workplace violence. two-thirds of them (68.1%) were very dissatisfied with the manner in which the incident was handled. (97.0%) nurses reported their hospital did not develop any policies related workplace violence. Suggesting managerial policies and control measures should be applied and practiced at Emergency hospital, disseminated by the hospital administration to all departments, reviewed, revised and updated periodically as appropriate and as necessary.

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“…These nurses should be in contact with workers from different treatment units and keep up their knowledge with the state-of-art medical and remedial technologies. Therefore, they are under higher pressure compared to other nurses (6).…”

mentioning

confidence: 99%

Occupational Violence and Its Association with the Quality of Working Life of Nurses in Intensive Care Units of Educational-Medical Centers in 2019

Charati

Esmaeili

Nasab

et al. 2021

Iran J Psychiatry Behav Sci

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Background: Violence is a critical phenomenon in clinical settings, which negatively affects the nurses’ quality of working life (QoWL). Objectives: The aim of this study was to determine occupational violence and its association with nurses’ QoWL in intensive care units. Methods: This was a descriptive, analytical, correlational study, the participants of which were 220 nurses working in the intensive care units of Mazandaran educational-medical centers. The participants were selected by using the stratified random sampling method in 2019. Data collection instruments were three questionnaires, namely Dumont Occupational Violence, Walton QoWL, and Demographic Information. The data were analyzed using SPSS, version 24, and descriptive and inferential statistics. Results: Overall, 63.2% of the participants rated their QoWL as average, and 68.3% of the nurses stated that they had experienced violent behaviors from their nursing colleagues. Also, people with higher incomes had significantly higher QoWL (P = 0.003). In general, there was a significant negative correlation between occupational violence and QoWL (P = 0.01, r = -0.173). Conclusions: By taking into account the various aspects of QoWL, nurse managers should adopt effective strategies to create favorable working conditions to improve the QoWL of nurses and reduce the incidence of violent behaviors.

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Experience of Violence from the Clients and Coping Methods Among Intensive Care Unit Nurses Working in a Hospital in South Korea

Abstract: While intensive care nurses experience unpredicted violence from patients and their visitors, they fail to cope well with the experience. The safe working environment of intensive care units is expected to contribute to quality care and an improvement of expertise in nursing.

Cited by 19 publications

References 25 publications

Cross-sectional study of aggression against Spanish nursing personnel and effects on somatisation of physical symptoms

Cross-sectional study of aggression against Spanish nursing personnel and effects on somatisation of physical symptoms

Experience of workplace violence against emergency nurses: Suggesting managerial policies and control measures

Occupational Violence and Its Association with the Quality of Working Life of Nurses in Intensive Care Units of Educational-Medical Centers in 2019

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