Experiences and Expectations of Ethnic Minorities and Majorities towards Community Pharmacy Medicines-Related Services in Estonia

Sepp, Kristiina; Volmer, Daisy

doi:10.3390/ijerph19084755

Cited by 1 publication

(2 citation statements)

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“…Other studies have also observed a high appreciation for pharmacy services among ethnic minorities 35,36 . A UK study showed that ethnic minority members appreciated the supportive role of community pharmacists and how these break down barriers to health service access, increase health awareness and build trusting relationships 37 .…”

Section: Discussionmentioning

confidence: 99%

“…Other studies have also observed a high appreciation for pharmacy services among ethnic minorities. 35 , 36 A UK study showed that ethnic minority members appreciated the supportive role of community pharmacists and how these break down barriers to health service access, increase health awareness and build trusting relationships. 37 Community pharmacists have also been reported as the most accessible primary care HCPs, and the advantages they provide include medicines consultations, quick access without booking appointments, and convenient timing.…”

Section: Discussionmentioning

confidence: 99%

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Health and social care experience and research perception of different ethnic minority populations in the East Midlands, United Kingdom (REPRESENT study)

Ekezie,

Cassambai,

Czyznikowska

et al. 2023

Health Expectations

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IntroductionEthnic minority populations experience significant health and social care disparities; despite experiencing a greater burden of diseases, these groups are underrepresented in health and social care research. Consequently, related research can be less applicable to these population groups. The REPRESENT study aims to explore the health and social care experiences of ethnic minorities and other minoritised populations, their research interests and appropriate research practices.MethodsFocus groups and semistructured interviews were conducted between May and September 2022 with members of a number of ethnic minority communities in England. Data were audio recorded, transcribed and thematically coded using NVivo 12. Rigour was determined through extensive sampling, iterative data collection and analysis.FindingsFifty‐two ethnic minority members were engaged in group interviews and one‐to‐one interviews. Participants included representatives of the following groups: African Caribbean, Eastern European, Gypsy Travellers, Lesbian, Gay, Bisexual, Transgender, Queer, Intersex and Asexual+, Refugee/Asylum Seekers, Somali and South Asian communities. Interviews were also conducted with ethnic minority healthcare providers and researchers. Three overarching categories were identified: health information, medical service experiences, health and social care concerns and health research. Health and social care services challenges were mostly attributed to discrimination, delayed services, poor cultural relevance and language and cultural barriers. The most influential information sources were local community organisations and word‐of‐mouth. The main health and social care concerns were chronic long‐term health conditions, mental health, maternal health and child development. Recommendations for research involved understanding the motivations for participation, improving communication and empowering communities. Top research priorities were long‐term health conditions, health promotion and education, early care interventions and understanding community needs.InterpretationDiscrimination and bias in health and social care provision have severe implications for worsening ethnic health inequalities. Healthcare commissioning authorities and policymakers can leverage the preference of ethnic minority groups for pharmacy services and community organisations to improve access to care. Improving research interest and engagement requires understanding individual community needs, community sensitivity, research relevance and cultural appropriateness.Patient or Public ContributionMembers of ethnic minority Patient and Public Involvement and Engagement group and Community Advisory Board supported the REPRESENT study design, conceptualisation and report development.

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Section: Discussionmentioning

confidence: 99%