2023
DOI: 10.2196/42796
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Experiences and Expectations of Information and Communication Technologies in Flexible Assertive Community Treatment Teams: Qualitative Study

Abstract: Background Flexible Assertive Community Treatment (FACT) is a model of integrated care for patients with long-term serious mental illness. FACT teams deliver services using assertive outreach to treat patients who can be hard to reach by the health care service, and focus on both the patient’s health and their social situation. However, in Norway, FACT team members have challenges with their information and communication (ICT) solutions. Objective The a… Show more

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Cited by 2 publications
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“…This study has a qualitative, explorative, participatory design, and is part of a larger project, which investigates the implementation of the FACT model in Norway. Other sub-studies of the project have investigated adaptation of the FACT model in the Norwegian service system from the perspectives of staff and collaborating services [ 35 – 37 ], and e-health and Information and Communication Technologies in FACT [ 38 ], while the current sub-study explores service user experiences with the FACT model. In a previous publication on the same material, we have investigated experiences with how FACT may support or inhibit citizenship [ 30 ].…”
Section: Methodsmentioning
confidence: 99%
“…This study has a qualitative, explorative, participatory design, and is part of a larger project, which investigates the implementation of the FACT model in Norway. Other sub-studies of the project have investigated adaptation of the FACT model in the Norwegian service system from the perspectives of staff and collaborating services [ 35 – 37 ], and e-health and Information and Communication Technologies in FACT [ 38 ], while the current sub-study explores service user experiences with the FACT model. In a previous publication on the same material, we have investigated experiences with how FACT may support or inhibit citizenship [ 30 ].…”
Section: Methodsmentioning
confidence: 99%