Experiences of a nationwide web-based system: reporting dispensing errors in Swedish pharmacies

Nordén-Hägg, Annika; Kettis-Lindblad, Åsa; Ring, Lena; Sporrong, Sofia Kälvemark

doi:10.1111/j.2042-7174.2011.00159.x

Cited by 5 publications

(3 citation statements)

References 12 publications

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“…The web-based error-reporting system was introduced in March 2004 17. In order to avoid effects pertaining to introduction problems, data from July 2004 and onward were analysed.…”

Section: Methodsmentioning

confidence: 99%

“…The reports are filed by the pharmacy staff. Until March 2004, a paper-based reporting system was in use, and in order to monitor and analyse errors more effectively, a web-based national reporting system was introduced in all Swedish pharmacies in 2004 17. This system allows for information on filed reports from each pharmacy, and those not reporting are approached by trained quality pharmacists.…”

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confidence: 99%

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Reducing dispensing errors in Swedish pharmacies: the impact of a barrier in the computer system

Nordén-Hägg

Andersson

Sporrong

et al. 2010

BMJ Quality & Safety

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“…The web-based error-reporting system was introduced in March 2004 17. In order to avoid effects pertaining to introduction problems, data from July 2004 and onward were analysed.…”

Section: Methodsmentioning

confidence: 99%

mentioning

confidence: 99%

Reducing dispensing errors in Swedish pharmacies: the impact of a barrier in the computer system

Nordén-Hägg

Andersson

Sporrong

et al. 2010

BMJ Quality & Safety

View full text Add to dashboard Cite

show abstract

“…No outcome of interest Blaya 2010 Not about increasing clinical incidence reporting. Boyer 2009 No introduction of a new system Charpentier 2011 Not about how to increase clinical incident reporting. Costello 2007 One-site CBA Duckers 2009 A systematic review. Force 2006 Not enough data points to be included as an ITS Fukuda 2008 One-site CBA Grant 2007 One-site CBA Hall 2010 A systematic review. Haller 2007 Not experimental Jansma 2011 CBA with only one intervention and one control site. King 2010 A review paper. Kivlahan 2002 Not experimental Lehmann 2007 About drugs harm only McGraw 2011 Not about increasing the clinical incidence reporting. Mick 2007 Not experimental Munson 2010 No baseline data. Norden-Hagg 2012 Uncontrolled before and after study that could not be re-analysed as a time series Park 2008 One-...…”

Section: Characteristics Of Included Studies [Ordered By Study Id]mentioning

confidence: 99%

Interventions to increase clinical incident reporting in health care

Parmelli

Flodgren

Fraser

et al. 2012

Cochrane Database of Systematic Reviews

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Background Reporting of adverse clinical events is thought to be an effective method of improving the safety of healthcare. Underreporting of these adverse events is often said to occur with consequence of missing of opportunities to learn from these incidents. A clinical incident can be defined as any occurrence which is not consistent with the routine care of the patient or the routine operation of the institution. Objectives To assess the effects of interventions designed to increase clinical incident reporting in healthcare settings. Search methods We searched the the following databases: Cochrane Effective Practice and Organisation of Care Group Specialised Register, the Cochrane Database of Systematic Reviews, Cochrane Central Register of Controlled Trials (CENTRAL), MEDLINE (OVID), EMBASE (OVID), CINAHL (EBSCO), Social Science Citation Index and Science Citation Index (Web of Knowledge), Healthstar (OVID), INSPEC, DHSS-DATA, SIGLE, ISI Conference Proceedings, Web of Science Conference Proceedings Citation Index (Science), Database of Abstracts of Reviews of Effectiveness (DARE). Selection criteria Randomised controlled trials (RCT), controlled before-after studies (CBA) and interrupted time series (ITS) of interventions designed to increase clinical incident reporting in healthcare. Data collection and analysis At least two review authors assessed the eligibility of potentially relevant studies, extracted the data and assessed the quality of included studies. Main results Four studies (one CBA and three ITS studies) met our inclusion criteria and were included in the review. The CBA study showed a significant improvement in incident reporting rates after the introduction of the new reporting system. Just one of the ITS studies showed a statistically significant improved effectiveness of the new reporting system from nine months. The other two studies reported no statistically significant improvements. Authors’ conclusions Because of the limitations of the studies it is not possible to draw conclusions for clinical practice. Anyone introducing a system into practice should give careful consideration to conducting an evaluation using a robust design.

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The Perspectives of Medical Errors in the Health Care Industry

Kasemsap

Health Literacy

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This chapter presents the overview of medical errors; drug prescription errors and prescribing; the overview of medical error disclosure; medical errors and telemedicine; medical errors and medical education; the overview of nursing medication errors; and the aspects of medical errors in the health care industry. Reducing medical errors, increasing patient safety, and improving the quality of health care are the major goals in the health care industry. Medical errors are caused by mistakes in drug prescription, dosing, and medical administration in inpatient and outpatient settings. Heath care-related guidelines, institutional safety practices, and modern health care technologies must be applied in hospitals, clinics, and medical offices to reduce the occurrence of medical errors. The chapter argues that understanding the perspectives of medical errors has the potential to enhance health care performance and reach strategic goals in the health care industry.

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Experiences of a nationwide web-based system: reporting dispensing errors in Swedish pharmacies

Abstract: Introducing a web-based system for reporting dispensing errors had an impact on quantity of reports and completeness. Time and patience was needed to implement the changes.

Cited by 5 publications

References 12 publications

Reducing dispensing errors in Swedish pharmacies: the impact of a barrier in the computer system

Reducing dispensing errors in Swedish pharmacies: the impact of a barrier in the computer system

Interventions to increase clinical incident reporting in health care

The Perspectives of Medical Errors in the Health Care Industry

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