Experiences of interaction between people with cancer and their healthcare professionals: A systematic review and meta-synthesis of qualitative studies

Collet, Romain; Major, Mel E.; Egmond, M.A. van; Leeden, M. van der; Maccow, Rhea; Stuiver, Martijn M.

doi:10.1016/j.ejon.2022.102198

Cited by 15 publications

(13 citation statements)

References 95 publications

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“…Each patient has specific needs, and professionals must continually assess them to ensure that they provide comprehensible information at the right moment. Our findings confirmed the findings of previous studies that also emphasised that access to information is an essential element in the transitional decision‐making process and that the type of information needed, how it is delivered, and when should be tailored to patients' individual preferences, which is consistent with our results 34–36 . Furthermore, it is well established that patient recall is generally very low.…”

Section: Discussionsupporting

confidence: 92%

“…Our findings confirmed the findings of previous studies that also emphasised that access to information is an essential element in the transitional decision-making process and that the type of information needed, how it is delivered, and when should be tailored to patients' individual preferences, which is consistent with our results. [34][35][36] Furthermore, it is well established that patient recall is generally very low. Kessels and collegues found that, in general, up to 80% of the information given by healthcare professionals was forgotten, and this is confirmed by more recent studies, meaning that finding adequate interventions to address this continues to be a challenge.…”

Section: Timing Of Receiving Information and Presence Of Relativesmentioning

confidence: 99%

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Engaging patients in designing a transmural allied health pathway: A qualitative exploration of hospital‐to‐home transitions

van Grootel,

Collet,

Major

et al. 2024

Health Expectations

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IntroductionThe transition from hospital to home is often suboptimal, resulting in patients not receiving the necessary allied healthcare after discharge. This may, in turn, lead to delayed recovery, a higher number of readmissions, more emergency department visits and an increase in mortality and healthcare costs. This study aimed to gain insight into patients' experiences, perceptions, and needs regarding hospital‐to‐home transition, focusing on allied healthcare as a first step towards the development of a transitional integrated allied healthcare pathway for patients with complex care needs after hospital discharge.MethodsWe conducted semistructured interviews with patients. Participants were recruited from universities and general hospitals in the Amsterdam region between May and July 2023. They were eligible if they (1) were discharged from the hospital minimally 3 and maximally 12 months after admission to an oncologic surgery department, internal medicine department, intensive care unit, or trauma centre, (2) received hospital‐based care from at least one allied healthcare provider, who visited the patient at least twice during hospital admission, (3) spoke Dutch or English and (4) were 18 years or older. Interviews were audio‐recorded and transcribed verbatim. We performed a thematic analysis of the interview data.ResultsNineteen patients were interviewed. Three themes emerged from the analysis. ‘Allied healthcare support during transition’ depicts patients' positive experiences when they felt supported by allied health professionals during the hospital‐to‐home transition. ‘Patient and family involvement’ illustrates how much patients value the involvement of their family members during discharge planning. ‘Information recall and processing’ portrays the challenges of understanding and remembering overwhelming amounts of information, sometimes unclear and provided at the wrong moment. Overall, patients' experiences of transitional care were positive when they were involved in the discharge process. Negative experiences occurred when their preferences for postdischarge communication were ignored.ConclusionsThis study suggests that allied health professionals need to continuously collaborate and communicate with each other to provide patients and their families with the personalized support they need. To provide high‐quality and person‐centred care, it is essential to consider how, when, and what information to provide to patients and their families to allow them to contribute to their recovery actively.Patient or Public ContributionThe interview guide for this manuscript was developed with the assistance of patients, who reviewed it and provided us with feedback. Furthermore, patients provided us with their valuable lived experiences by participating in the interviews conducted for this study.

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Section: Discussionsupporting

confidence: 92%

Section: Timing Of Receiving Information and Presence Of Relativesmentioning

confidence: 99%

Engaging patients in designing a transmural allied health pathway: A qualitative exploration of hospital‐to‐home transitions

van Grootel,

Collet,

Major

et al. 2024

Health Expectations

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“…Patients living with cancer require comprehensive information regarding their diagnosis, which is often conveyed during provider–patient communication. While effective communication brings hope, peace of mind and trust in healthcare providers, ineffective communication leads to suboptimal cancer care, increased patient and caregiver distress and lack of trust in healthcare providers 20…”

Section: Discussionmentioning

confidence: 99%

“…While effective communication brings hope, peace of mind and trust in healthcare providers, ineffective communication leads to suboptimal cancer care, increased patient and caregiver distress and lack of trust in healthcare providers. 20 …”

Section: Discussionmentioning

confidence: 99%

“…Communication in cancer care is a learnt clinical skill and goes beyond medical interviews due to the complexity and life-threatening issues commonly discussed with patients living with cancer. 20 As such, for oncologists and other healthcare providers working in cancer units, rigorous communication training should be provided as part of their initial and routine training. 21 22 However, even if communication training is in place, evidence suggests that trained healthcare providers need help with effective communication.…”

Section: Introductionmentioning

confidence: 99%

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Communication to adult patients undergoing cancer care by non-specialist nurses: a scoping review protocol

Kachimanga,

McGlashan,

Cunningham

et al. 2024

BMJ Open

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IntroductionLittle is known regarding how non-specialist nurses communicate with patients living with cancer when the patients are receiving care outside of their cancer units/teams. This scoping review aims to identify, examine and report on the currently available evidence about communication by non-specialist nurses when caring for adults living with cancer outside of their cancer care unit/teams.Methods and analysisA scoping review following the JBI methodology for scoping reviews will be conducted. We will search for empirical studies that meet the inclusion criteria in six databases (MEDLINE, PubMed, CINAHL, Embase, Scopus and PsycINFO). Handsearching in references of included articles will be performed to find additional articles. The population of interest will be non-specialist nurses. Three concepts will be explored, namely (1) all adult patients living with cancer, (2) a focus on three stages of the cancer continuum of care (cancer diagnosis, treatment and survivorship) and (3) a focus on communication between non-specialist nurses and patients living with cancer. We will include studies describing all healthcare settings outside patients’ specialised cancer units or oncology teams. After article selection, two reviewers will independently screen titles and abstracts and perform a full-text article review, risk of bias assessments and data extraction. A third reviewer will resolve all disagreements. A narrative summary will provide an overview of how the results relate to the research aims and questions. The included articles will be limited to English and published between 2012 and 2023.Ethics and disseminationNo ethical approval is required since we will use publicly available empirical research sources. This review will provide current research on communication by non-specialist nurses with patients with a cancer diagnosis outside of an oncology setting, evidence that will support effective communication. As such, we aim to disseminate the findings in academic conferences and peer-reviewed journals.

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Women's experiences of health care providers when choosing flat closure after breast cancer: An interview study

Ahlstedt Karlsson,

Myrin Westesson,

Hansson

et al. 2024

European Journal of Oncology Nursing

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Experiences of interaction between people with cancer and their healthcare professionals: A systematic review and meta-synthesis of qualitative studies

Cited by 15 publications

References 95 publications

Engaging patients in designing a transmural allied health pathway: A qualitative exploration of hospital‐to‐home transitions

Engaging patients in designing a transmural allied health pathway: A qualitative exploration of hospital‐to‐home transitions

Communication to adult patients undergoing cancer care by non-specialist nurses: a scoping review protocol

Women's experiences of health care providers when choosing flat closure after breast cancer: An interview study

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