Experiences of People with Visual Impairment Interacting with Others after the COVID-19 Pandemic in Japan;

Abstract

Introduction: This study aimed to clarify the experiences of visually impaired Japanese in their interactions with others after the COVID-19 pandemic. Methods: Participants of this study were ten individuals (six women) aged 30 to 70 years, with severe visual impairment, who required a guide helper to navigate their way in the outdoor environment.Semi-structured interviews were conducted, and the data were analyzed using qualitative content analysis. Results: The following major themes formed the core of the interview questions: (1) approaching guide helpers in view of infection control measures, (2) lack of understanding by society/worrying about being judged by others, (3) maintaining connections with persons familiar to them and friends, and (4) facing the challenges of exchanges and interactions using information and communications technology. Discussion: Based on the participants' experiences of interacting with others after the COVID-19 pandemic, the support systems and strategies required for people with visual impairment to continue their social activities in the event of a disaster such as the pandemic could be clarified. Implications for Practitioners: Ensuring the quality of guide helpers as professionals, removing the disparity between the various types of providers, and preventing the social isolation of people with visual impairment by creating a support system that allows them to have multiple people to depend on during normal times are essential.