Experiential and Learning Desires of Whale Watching Guides Versus Tourists in Bahía de Banderas, Puerto Vallarta, Mexico

Malcolm, Christopher D.; Dagóstino, Rosa María Chávez; Ortega, José Luis Cornejo

doi:10.1080/10871209.2017.1367442

Cited by 12 publications

(13 citation statements)

References 36 publications

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“…On the other hand, it is found that a greater perceived crowding of boats corresponds to a greater negative valuation. This finding confirms assertions collected in scientific literature such as those that refer crowding in natural contexts with a negative connotation (Desor 1972;Stokols 1972;Shelby et al 1989;Alegre and Garau 2010;Neuts and Nijkamp 2012), and the same in the context of marine tourism (Buultjens et al 2016;Malcolm et al 2017;Fernandes and Rossi 2018).…”

Section: Discussionsupporting

confidence: 86%

“…Whales are popular tourist attractions in many coastal areas of the world (Malcolm et al 2017). Guerrero et al (2006) report that although the gray whale has been identified as the one that caused the origin of whale watching tourism (Hoyt 2002), it is the humpback whale that reconverted this activity into a large industry, because of this specie was the first in which friendly behavior was detected when habituated to human presence, and because it performs many activities on the surface, becoming very popular and attractive to tourists (Meynecke et al 2017).…”

Section: Whale Watching Tourismmentioning

confidence: 99%

“…Both variables are closely linked to the concept of crowding, which is a destination attribute usually considered undesirable by tourists (Alegre and Garau 2010), whose externalities throw important management concerns (Neuts and Nijkamp 2012) as evidenced by several empirical studies. For example, Malcolm et al (2017) based on the results of a study conducted in Puerto Vallarta -México, mention that the presence of too many boats in the whale watching area was registered as one of the least pleasant aspects for tourists. Buultjens et al (2016) corroborates this in a study conducted in Mirissa -Sri Lanka, finding that the lack of control over the number of boats and the behavior of service providers, reduced visitor satisfaction.…”

Section: Crowding Perception and Tourist Satisfaction In Whale Watchimentioning

confidence: 99%

“…As can be seen from the above, there are authors who refer to the impact of crowding of boats on satisfaction of whale-watching tourist (Buultjens et al 2016;Malcolm et al 2017) and even on their intention to repeat the visit (Avila-Foucat et al 2013, Fernandes and Rossi 2018), however there are also results that do not link it . Also, it can be noted that research has correlated several variables to perceived crowding of boats, not being one of them the perceived crowding of people on board.…”

Section: Evaluation Of Crowding and Satisfaction In Whale Watching Tomentioning

confidence: 99%

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Evaluation of crowding and tourist satisfaction in the practice of humpback whale - watching, the case of Puerto López - Ecuador

Matovelle¹,

Molina²

2019

cuadernosgestion

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The effect of crowding on tourist satisfaction is a widely studied aspect. Its knowledge is valuable not only to guide ordering of tourism activity but also to ensure a satisfactory experience that contributes to its economic sustainability. However, studies of this type are scarce in the context of whale watching tourism. Therefore, this research aims to evaluate tourist satisfaction and crowding in the practice of humpback whale-watching in Puerto López-Ecuador. At the methodological level, a survey was applied to 340 tourists who observed whales in the June-September 2017 season. Data analysis was based on descriptive record, the structuring of an importanceperformance analysis matrix, principal components analysis and binary logistic regression model. Unlike others, this research incorporated the calculation of a perceived crowding threshold and the analysis of the relationship between perceived crowding of boats and people on board. Among main results, the study finds that crowding influences tourist satisfaction when four or more boats coincide at a sighting site. In that sense, the activity in Puerto López is satisfactory in the face of a reported crowding scenario of 3.7 boats and 16.3 people per boat, on average. The limitations of this study are its exploratory nature because it is based on a non-probabilistic sampling and the questionnaire application exclusively in standard capacity boats, without considering those of 35 passengers.

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Section: Discussionsupporting

confidence: 86%

Section: Whale Watching Tourismmentioning

confidence: 99%

Section: Crowding Perception and Tourist Satisfaction In Whale Watchimentioning

confidence: 99%

Section: Evaluation Of Crowding and Satisfaction In Whale Watching Tomentioning

confidence: 99%

See 2 more Smart Citations

Evaluation of crowding and tourist satisfaction in the practice of humpback whale - watching, the case of Puerto López - Ecuador

Matovelle¹,

Molina²

2019

cuadernosgestion

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“…Based on Ramkissoon et al (2013) and Malcolm, Chávez Dagostino, and Cornejo Ortega (2017), environmentally beneficial behavior is defined as individuals' environmental behaviors that benefit the development of the tourism destination and its sustainable tourism. As a goal of ecotourism, environmental sustainability is one of the most important issues in the ecotourism context.…”

Section: Environmentally Beneficial Behaviormentioning

confidence: 99%

Development and validation of the ecotourism behavior scale

Lee

Jan

2017

Journal of Tourism Research

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This study conceptualizes ecotourism behavior as a multidimensional construct and develops a framework that offers a reliable and valid scale to assess ecotourism behavior; the framework is based on an empirical survey using 3 studies. In Study 1, measurement items are established and refined using a literature review, content analysis, and the fuzzy Delphi method. In Study 2, a research instrument is developed, and its reliability and validity are tested. In Study 3, cross‐validation of this research instrument is employed to assess ecotourism behavior using two populations of ecotourists. A reliable and valid 30‐item scale with a seven‐construct model is developed based on Taiwan's forests and wetlands as ecotourism destinations. This research instrument provides researchers with an invaluable instrument to accurately measure ecotourism behavior and offers a theoretical framework for researchers, decision makers, managers, and tourists in the field of ecotourism; thus, it makes a significant contribution to the literature.

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Principles for including conservation messaging in wildlife‐based tourism

et al. 2020

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There is growing evidence that wildlife‐based tourism can be a valuable pathway to transform the environmental knowledge, attitudes and behaviours of tourists, if complemented by effective conservation messaging and proactive interpretive experiences. Yet, such conservation messaging is not always a priority for many wildlife‐based tourism operators, who often avoid exposing happy tourists to the daunting biodiversity crisis. In this paper, we argue that failing to encourage tourists to do more on behalf of wildlife represents a missed opportunity for conservation. Based on a comprehensive review of the academic literature, we show that conservation messaging is virtually absent from many mainstream wildlife‐based tourism operations, often failing to connect global audiences to conservation issues. We found that the scholarly literature on the effectiveness of different techniques, approaches and contents of conservation messaging in wildlife‐based tourism is meagre at best. Yet, alternative forms of communicating conservation‐related messages are opening new avenues to broaden the conservation potential of wildlife‐based tourism. We suggest a set of principles for improving the implementation of conservation messaging in wildlife‐based tourism operations in order to maximize their educational potential. We end by calling for further research efforts on the factors implicated in effective conservation messaging in wildlife‐based tours in order to pave the way for a new era of conservation‐oriented tourism.

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Experiential and Learning Desires of Whale Watching Guides Versus Tourists in Bahía de Banderas, Puerto Vallarta, Mexico

Cited by 12 publications

References 36 publications

Evaluation of crowding and tourist satisfaction in the practice of humpback whale - watching, the case of Puerto López - Ecuador

Evaluation of crowding and tourist satisfaction in the practice of humpback whale - watching, the case of Puerto López - Ecuador

Development and validation of the ecotourism behavior scale

Principles for including conservation messaging in wildlife‐based tourism

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