We derive a quantum master equation for an atom coupled to a heat bath represented by a charged particle many-body environment. In Born-Markov approximation, the influence of the plasma environment on the reduced system is described by the dynamical structure factor. Expressions for the profiles of spectral lines are obtained. Wave packets are introduced as robust states allowing for a quasi-classical description of Rydberg electrons. Transition rates for highly excited Rydberg levels are investigated. A circular-orbit wave packet approach has been applied, in order to describe the localization of electrons within Rydberg states. The calculated transition rates are in a good agreement with experimental data.PACS number(s): 03.65. Yz, 32.70.Jz, 32.80.Ee, 52.25.Tx arXiv:1601.04086v1 [physics.atom-ph] 15 Jan 2016 c e c n c = 0. In the bath, in general, the formation of bound states such as atoms is also possible. Furthermore, the interaction of the atom is mediated by the Maxwell field which contains, besides the Coulomb interaction with the charged particles, also single-particle states, the photons. The total system is then described by the Hamiltonian