Exploration of college students' psychological problems based on online education under COVID‐19

Abstract

As a result of the COVID‐19 pandemic, many college students have been isolated at home and unable to walk into class as usual. This series of protective measures to avoid the spread of the disease may have an additional psychological impact on the lives of college students. The purpose of this study was to propose a strategy for using an intelligent online learning system based on content recommendations and electronic questionnaires in the educational domain. We invited 3000 isolated university students (47.6% male and 52.4% female) to an online trial. It proved to be effective in helping us intervene in students' psychological problems quickly, objectively, efficiently, and in real‐time. In addition, our analysis of the data collected from the intelligent online learning system showed that the degree to which college students' psychological problems were affected by isolation was closely related to students' grade level, family background, major category, and computer proficiency. The current study suggests that the mental health of college students should be well monitored during segregation. Targeted psychological counseling is more necessary for students in upper grades, low‐income families, liberal arts majors, and those with weak computer proficiency to reduce the emotional impact of segregation on students.