Exploring Determinants of Closeness in Manufacturer–Supplier Relationships: A Study of Select Indian Manufacturing Firms

Srivastava, Vibhava; Singh, Tripti

doi:10.1080/15332667.2013.763717

Cited by 12 publications

(5 citation statements)

References 53 publications

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“…The relationship between a strategy and its performance is an important field of strategic management research since performance improvement is core target of strategies. Srivastava & Singh (2013) proposed that to make an organization more effective, an organization leader not only needs to strive for efficiencies and cope well with the environments internal and external to the organization, but also needs to make an appropriate use of effective and balanced leadership strategies such as competing values leadership, which makes every aspects of the organization including the static state, psychology, dynamic state, and ecology achieve the preset performance criterion that is within the capability of the organization. Diabat et al (2012) proposed that an organization needs to cope well with effectiveness and efficiency in order to survive and effectiveness is exactly the achievement of the target.…”

Section: Organizational Effectivenessmentioning

confidence: 99%

A Study of the Effect of Knowledge Management on Organizational Culture and Organizational Effectiveness in Medicine and Health Sciences

Tang

2017

EURASIA J MATH SCI T

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The usage of medical resources can meet required overall medial quality via the implementation of knowledge managements. At the same time, it allows medical professionals to understand and recognize the management strategy of the hospital. They will stay with the hospital and assist it in keeping its competitiveness and the goal of sustainable operations. Therefore, it is an important topic for hospital managements nowadays to realize this goal. Based on this consideration, the objective of this study is to investigate the influence of knowledge management on organizational culture and organizational effectiveness. The sampled subjects in this study include doctors and medical professionals in the city-level Grade III Level I hospital in Shanghai City. A total of 376 questionnaire copies were dispatched and a total of 266 copies were returned with an effective rate of response as 71%. The results of this study indicated the following findings. 1. There is a significantly positive correlation between knowledge management and organizational culture. 2. There is significantly positive correlation between organizational culture and organizational performance. 3. There is a significantly positive correlation between knowledge management and organizational performance. 4. The organizational culture has a mediation effect between knowledge management and organizational effectiveness. At the final stage of this study, we proposed our recommendations for the health care industry with an expectation that these could serve as the direction for stipulating health care policies in the future and a reference for the design of medical professional's works, personnel incentive managements, and in-service trainings. Embodied recommendations were also proposed for the health care industry to promote knowledge management and the practical implementation of strategies.

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Section: Organizational Effectivenessmentioning

confidence: 99%

A Study of the Effect of Knowledge Management on Organizational Culture and Organizational Effectiveness in Medicine and Health Sciences

Tang

2017

EURASIA J MATH SCI T

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“…Even customers loyalty has been widely investigated in the service field, it is verified that the studies have approached different antecedents that lead to it building, identifying gaps for the development of future researches in relation to the subjects (Hennig-Thurau et al , 2002; Yim et al , 2008), in different cultural contexts (Lee et al , 2017), especially in the field of financial services (Lewis and Soureli, 2006), assuming that customers loyalty may be considered as a desired consequence of the relationship between business partners (Roig et al , 2009; Srivastava and Singh, 2013), in this case, a bank and its customers.…”

Section: Introductionmentioning

confidence: 99%

Determinants of customer loyalty: a study with customers of a Brazilian bank

Milan

Slongo

Eberle

et al. 2018

BIJ

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Purpose The purpose of this paper is to analyze customer loyalty in the context of existing relationships between Brazilian banking service provider and its customers in the context of B2C (Business-to-Consumer) relationships. Hence, a theoretical model was proposed and tested with banking services private individual customers taking into account perceived value, service provider reputation, financial bonding tactics, structural bonding tactics, social bonding tactics and switching costs as customer loyalty determinants. Design/methodology/approach A multivariate statistical approach with structural equations modeling was used in a 505 customer sample of the one prominent bank in Brazil. Findings Results indicate that the proposed theoretical model confirming a satisfactory fit, presenting a good explanatory power (R2=0.738) and supporting that perceived value influences the service provider reputation; financial bonding tactics, structural bonding tactics and social bonding tactics influence perceived value; service provider reputation influences switching costs; switching costs influence customer loyalty and the social bonding tactics influence customer loyalty. Practical implications The results evidenced in the present research could serve as benchmarking for other researchers or managers connected to the financial service sector (or bank service) when looking for a better understanding about the antecedents of customer loyalty, adapting strategies and actions to stimulate and generate better market and economic–financial results for the institutions of this sector. Originality/value Finding out which constructs better explain customer loyalty, and its possible relations, is something relevant for the banking sector, once it can generate more effective managerial insights, positively making an impact in a customer portfolio performance, or the financial institution itself, from the construction, maintenance and strengthening of the relationships with customers.

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“…The result suggests that the more firms face competitive forces from competing firms to be innovative, the less likely they are to share information with their supply chain partners. This could be due to the fact that many firms in developing countries still engage in arms-length transactional relationships, particularly when there is a threat of knowledge spillover to competitors (Srivastava and Singh, 2013). The issues of lack of trust and fear of information spillover to competitors are greater in developing countries due to lack of adequate legal protection against intellectual property infringements (Suzuki, 2015).…”

Section: Discussionmentioning

confidence: 99%

Linking environmental forces, absorptive capacity, information sharing and innovation performance

Oke

Prajogo

Idiagbon-Oke

et al. 2022

IMDS

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PurposeThis study seeks to understand how regulatory and competitive forces impact firms' actions and innovation performance. The study investigates how firms strategize internally and externally to address regulatory and competitive forces, and how such actions influence firms' innovation performance.Design/methodology/approachThe data were collected via a survey of 217 managers of business organizations in Nigeria.FindingsRegulatory forces have a positive relationship with both absorptive capacity (AC) and information sharing (IS). Competitive forces, on the other hand, only have a negative relationship with IS but not with AC. AC has a positive relationship with innovation performance, while IS, surprisingly, does not have a positive relationship with innovation performance.Originality/valueThe study contributes to knowledge by empirically validating the relationships between environmental forces and innovation performance; more importantly, the study uncovers the underlying factors, i.e. IS and AC that link environmental forces and firms' innovation performance.

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Exploring Determinants of Closeness in Manufacturer–Supplier Relationships: A Study of Select Indian Manufacturing Firms

Cited by 12 publications

References 53 publications

A Study of the Effect of Knowledge Management on Organizational Culture and Organizational Effectiveness in Medicine and Health Sciences

A Study of the Effect of Knowledge Management on Organizational Culture and Organizational Effectiveness in Medicine and Health Sciences

Determinants of customer loyalty: a study with customers of a Brazilian bank

Linking environmental forces, absorptive capacity, information sharing and innovation performance

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