Exploring flow in the mobile interface context

Johnson, Clark D.; Bauer, Brittney; Singh, Nitish

doi:10.1016/j.jretconser.2019.01.013

Cited by 14 publications

(17 citation statements)

References 26 publications

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“…A few studies have examined the negative outcomes of flow on consumers including consumer addiction (Barnes & Pressey, 2014; Chen et al., 2017; Stavropoulos et al., 2018), pathological and compulsive use (Bridges & Florsheim, 2008; Chen et al., 2017; Johnson et al., 2019; Mazzoni et al., 2017). In the literature, the term pathological or unhealthy use of CMEs describes a set of symptoms including obsessive thoughts about using CMEs, inability to cease using CMEs and overuse of CMEs, which result in mental health problems such as distress, mood‐altering and technostress (Davis, 2001; Johnson et al., 2019). Compulsive CMEs use refers to an uncontrollable drive or desire to use CMEs that leads an individual to repetitively engage in using CMEs that will ultimately hurt them (Davis, 2001).…”

Section: Resultsmentioning

confidence: 99%

“…The positive consumer‐focused outcomes of flow identified in previous studies include consumer entertainment, enjoyment of doing tasks in CMEs and subjective well‐being (e.g., Kim & Hall, 2019; Richard & Habibi, 2016; Wakefield & Whitten, 2006). A few studies have examined the negative outcomes of flow on consumers including consumer addiction (Barnes & Pressey, 2014; Chen et al., 2017; Stavropoulos et al., 2018), pathological and compulsive use (Bridges & Florsheim, 2008; Chen et al., 2017; Johnson et al., 2019; Mazzoni et al., 2017). In the literature, the term pathological or unhealthy use of CMEs describes a set of symptoms including obsessive thoughts about using CMEs, inability to cease using CMEs and overuse of CMEs, which result in mental health problems such as distress, mood‐altering and technostress (Davis, 2001; Johnson et al., 2019).…”

Section: Resultsmentioning

confidence: 99%

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Flow in computer‐mediated environments: A systematic literature review

Valinatajbahnamiri

Siahtiri

2021

Int J Consumer Studies

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Flow has been regarded as an important phenomenon for understanding and delivering compelling experiences to consumers when using computer‐mediated services. Despite the importance of flow in the delivery of computer‐mediated services in computer‐mediated environments, little attention has been devoted to evaluating the status of research and consolidating the findings in the literature. As there is an ongoing debate, concerning the nature of flow, its structure, antecedents and consequences in computer‐mediated environments, the need to understand the literature on flow in these environments becomes more relevant. This study synthesizes the flow literature in computer‐mediated environments by systematically reviewing 137 peer‐reviewed journal articles published across 23 years. We showcase the current state of flow literature and provide (a) general knowledge, (b) methodological and (c) research model structural information of published studies (structure, antecedents and consequences of flow). The review concludes with identification of current gaps, future research directions and their managerial implications in computer‐mediated environments.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Flow in computer‐mediated environments: A systematic literature review

Valinatajbahnamiri

Siahtiri

2021

Int J Consumer Studies

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“…Numerous studies explore the positive relationship between location-dependent service and users' experience [34]. Some scholars document that visual localization directly results in hedonic perceptions, which including individual experience of agreeable, delightful, enjoyment, and pleasure [34]. The individuals might emerge virtual experience when the localization service is properly following with them.…”

Section: Mobile Technology Environment As Stimulusmentioning

confidence: 99%

Mobile Payment: The Next Frontier of Payment Systems? - an Empirical Study Based on Push-Pull-Mooring Framework

Cao

et al. 2021

J. theor. appl. electron. commer. res.

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Although the increasing mobile technology applies in our daily lives, there remain questions that clearly illustrate the experience inspired by the mobile technology environment. It is theoretically and practically meaningful to systematically reveal how mobile technology generates users' virtual experience and, subsequently, the behavioral response. To fill the gaps, drawing on the Stimulus-Organism-Response model, this paper regards flow as the core experience based on the features of the mobile users' experience. The framework is that mobile technology will promote users' virtual experience, and in turn, affect their behavioral response. This study uses online survey data from 452 respondents. We employ the structural equation model based on the partial least squares method and further mediation analysis by the Sobel test to validate the research hypotheses. Our results show that the mobile technology environment has a significantly positive effect on users' purchase intention/return mediated by the virtual experience. However, the direct relationship between ubiquity and flow, as well as telepresence and intention to purchase/return, are not significant. Finally, a few theoretical and managerial contributions are also discussed.

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“…Despite all the advantages of this method, there is still a lack of systematic review that provides an overview of existing flow studies and addresses gaps in current knowledge in IS literature. While numerous SLR studies have been performed to investigate the other dominant theoretical paradigms in understanding user responses to IT (e.g., Al‐Emran et al, 2018; Hossain & Quaddus, 2012; Turner et al, 2010; Williams et al, 2015), to date, only a few researchers have briefly summarized previous studies on the flow theory in various IS topics (e.g., Finneran & Zhang, 2003; Guo & Poole, 2009; Hoffman & Novak, 2009; Johnson et al, 2020; Ozkara et al, 2017). However, all these studies are limited to sub‐topics, or limited in scope.…”

Section: Introductionmentioning

confidence: 99%

Flow theory in the information systems life cycle: The state of the art and future research agenda

Bölen

Calisir

Özen

2021

Int J Consumer Studies

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Flow theory has been widely applied to understand user behaviour in the different phases of the information systems life cycle during last two decades. Nevertheless, its application is complicated due to issues and challenges related to the broad nature of information technology and human behaviour. Specifically, there is a lack of consensus on the conceptualization of flow in the IS context, and much uncertainty still exists about the key topics and the relationship between antecedents, dimensions and consequences of flow experience. However, a systematic review of how the flow phenomenon is conceptualized and operationalized within the IS life cycle has not been addressed yet. Therefore, studies based on the flow framework within the IS life cycle have mostly emerged without a research agenda and theoretical guidance. Aiming to fill this gap, this study systematically reviews flow studies related to three main phases of the life cycle of an IS, namely adoption, continuance and discontinuance. A total of 81 peer‐reviewed articles published from 2000 to 2019 were identified for analysis. The findings present a comprehensive view of literature by analysing characteristics of reviewed studies in terms of research methods, research contexts and popular theoretical lenses used with flow theory. Furthermore, the results show antecedents, dimensions and outcomes of flow that have been relatively well or under‐investigated. Finally, based on these findings, research gaps and directions for future research are provided.

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Exploring flow in the mobile interface context

Cited by 14 publications

References 26 publications

Flow in computer‐mediated environments: A systematic literature review

Flow in computer‐mediated environments: A systematic literature review

Mobile Payment: The Next Frontier of Payment Systems? - an Empirical Study Based on Push-Pull-Mooring Framework

Flow theory in the information systems life cycle: The state of the art and future research agenda

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