Exploring how a patient encounter tracking and learning tool is used within general practice training: a qualitative study

Abstract

Introduction In Australian general practitioner (GP) training, feedback and reflection on in-practice experience is central to developing GP registrars’ (trainees’) clinical competencies. Patient encounter tracking and learning tools (PETALs) that encompass an audit of consecutive patient consultations, feedback, and reflection are used to determine registrars’ in-practice exposure and have been suggested as a tool for learning within a programmatic assessment framework. However, there is limited qualitative literature on the utility of PETALs in GP training. Aim To provide greater understanding of how PETALs are used in GP training, using Registrars’ Clinical Encounters in Training (ReCEnT) as a case study. Methods Medical educators, supervisors, and registrars from two Australian regional GP training organisations participated in focus groups and interviews, designed to explore participants’ perceptions of ReCEnT’s utility. Data were analysed using reflexive thematic analysis. Results Eight themes were identified that enhance our understanding of: how ReCEnT reports are used (reassuring registrars, facilitating self-reflection, identifying learning needs), what enables ReCEnT to reach its full potential (a culture of reflection, meaningful discussions with supervisors and medical educators, valuing objective data), and differences in understanding about ReCEnT’s role in a programmatic assessment framework (as a tool for learning, as ‘one piece of the puzzle’). Discussion The findings were used to develop a Structure–Process–Outcomes model to demonstrate how ReCEnT is currently used and explores how it can be used for learning, rather than of learning, in a programmatic assessment framework for GP training. ReCEnT’s longitudinal format has potential for enhancing learning throughout training.

Doing the ‘bread and butter’ of general practice well in uncertain times

“…They found that ReCEnT can prompt self-reflection among registrars, leading to changes in clinical practice, learning approaches and training plans. Bentley and colleagues 8 build on these survey findings 7 by using qualitative methods to further explore participants' perceptions of ReCEnT's utility. They conclude that for ReCEnT to achieve its goal of being an assessment for learning (as opposed to an assessment of learning) requires effective engagement between registrars, their supervisors and medical educators.…”