Exploring how regulators face platform business issues in the lifecycle stages: Evidence of iranian ride-hailing platform business

Soltanzadeh, Javad; Blind, Knut; Elyasi, Mehdi

doi:10.1016/j.telpol.2023.102582

Cited by 3 publications

(4 citation statements)

References 64 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Established players have the technological infrastructure and resources to comply with the regulatory guidelines. However, regulatory requirements and resource access may lead to differential outcomes for the established and new RHP players (Zhong et al , 2022; Jiang and Yang, 2023; Soltanzadeh et al , 2023). The technology supports the internal and external governance of RHPs.…”

Section: Discussionmentioning

confidence: 99%

“…The existing transition of RHPs regulations becomes a part of the ST regime of RHPs. The governance arrangements and regulatory environment also affect RHPs’ actors and ecosystem(Li et al , 2019; Ciulli and Saka-Helmhout, 2023; Soltanzadeh et al , 2023). RHPs must match legal arrangements by adopting a collaborative policy framework (Ansong and Boateng, 2019; Bilbil, 2019; Zhong et al , 2022).…”

Section: Discussionmentioning

confidence: 99%

“…RHPs are undergoing regulatory changes across the developed and developing countries. The existence of voids in regulatory spaces results in different outcomes for different taxi players (Li et al , 2019; Zhong et al , 2022; Ciulli and Saka-Helmhout, 2023; Jiang and Yang, 2023; Soltanzadeh et al , 2023).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Traditional taxis exist along with other transportation modes, such as public and private transportation services (NTDPC, 2014). The emergence of the RHPs developed a platform taxi system supported by the digital infrastructure, which operates along with the traditional taxi regime (Ilavarasan et al , 2018; Zhong et al , 2022; Soltanzadeh et al , 2023).…”

Section: Literature Reviewmentioning

confidence: 99%

See 3 more Smart Citations

Evolution of ride-hailing platforms regulations in India: a multi-level perspective

Verma,

Ilavarasan,

Kar

2024

DPRG

View full text Add to dashboard Cite

Purpose Digital platforms (DP) are transforming service delivery and affecting associated actors. The position of DPs is impacted by the regulations. However, emerging economies often lack the regulatory environment to support DPs. This paper aims to explore the regulatory developments for DPs using the multi-level perspective (MLP). Design/methodology/approach The paper explores regulatory developments of ride-hailing platforms (RHPs) in India and their impacts. This study uses qualitative interview data from platform representatives, bureaucrats, drivers, experts and policy documents. Findings Regulatory developments in the ride-hailing space cannot be explained as a linear progression. The static institutional assumptions, especially without considering the multi-actors and multi-levels in policy formulation, do not serve associated actors adequately in different times and spaces. The RHPs regulations must consider the perspective of new RHPs and the support available to them. Non-consideration of short- and long-term perspectives of RHPs may have unequal outcomes for established and new RHPs. Research limitations/implications This research has implications for the digital economy regulatory ecosystem, DPs and implications for policymakers. Though the data from legal documents and qualitative interviews is adequate, transactional data from the RHPs and interviews with judiciary actors would have been insightful. Practical implications The study provides insights into critical aspects of regulatory evolution, governance and regulatory impact on the DPs’ ecosystem. The right balance of regulations according to the business models of DPs allows DPs to have space for growth and development of the platform ecosystem. Social implications This research shows the interactions in the digital space and how regulations can impact various actors. A balanced policy can guide the paths of DPs to have equal opportunities. Originality/value DP regulations have a complex structure. The paper studies regulatory developments of DPs and the impacts of governance and controls on associated players and platform ecosystems.

show abstract

Section: Discussionmentioning

confidence: 99%