Exploring Influence Mechanism of Abusive Supervision on Subordinates’ Work Incivility: A Proposed Framework

Jha, Jatinder Kumar; Sud, Kashika

doi:10.1177/2278533720964292

Cited by 8 publications

(3 citation statements)

References 79 publications

(162 reference statements)

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“…According to Tepper [8], subordinates engaged in hidden behavior in contradiction to their bosses, such as disregarding the assignments and tasks assigned by the boss, being less motivated toward given duties and showing a negative attitude toward their responsibilities to let down their supervisors. The results of the previous research show that supervisors are less involved in abusing powerful workers who have their strong affiliations and close ties with the supervisors and are more abusive toward the employees who are less close to the supervisors, and as a result, such employees are mostly busy in destructive organizational practices, such as organizational deviance, and mostly busy in taking revenge on their supervisor which is very harmful for the organization [80,81].…”

Section: Incivility At Workmentioning

confidence: 95%

A Multidimensional Model of Abusive Supervision and Work Incivility

et al. 2022

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The ubiquity of abusive supervision in the workplace, as well as the serious repercussions that come with it, has prompted scholars to investigate the numerous dynamics of this problem. This research examines the circumstances in which subordinates react to abusive supervisory behavior. The study hypothesizes the negative impacts of abusive supervision associated with the impression of unfairness and politics in the workplace toward a subordinate deviant attitude based on current research and theoretical perspectives. According to the suggested paradigm, abusive supervision leads to subordinates’ work incivility by creating an unfair and politically thrilling atmosphere in the workplace. Furthermore, the study found that political skill and work incivility are linked to each other; workers who are experts in using political tactics are not supposed to turn toward work incivility while responding to the abusive behavior of the top management. The research was based on the social exchange theory and uncertainty management theory.

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Section: Incivility At Workmentioning

confidence: 95%

A Multidimensional Model of Abusive Supervision and Work Incivility

et al. 2022

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“…Distinct from aggressive behaviors (e.g., violence, bullying, and deviant behavior), abusive supervision, coworker incivility, and customer incivility are mild forms of workplace mistreatment and have an unclear intent to harm the target [ 1 , 17 , 18 ]. However, since they are pervasive in the workplace, constant exposure to these interpersonal stressors is detrimental to occupational health and performance [ 19 , 20 ]. Of these three groups of interpersonal stressors, abusive supervision is posited to have an indirect effect on FSEs’ job performance through emotional exhaustion.…”

Section: Theoretical Background and Hypothesis Developmentmentioning

confidence: 99%

Mistreatment from Multiple Sources: Interaction Effects of Abusive Supervision, Coworker Incivility, and Customer Incivility on Work Outcomes

Shin

Hur

Kang

2021

IJERPH

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Despite the large body of research on workplace mistreatment, surprisingly few studies have examined the interaction effect of multiple interpersonal stressors on employee outcomes. To fill this gap, our research aimed to test the moderating effects of coworker incivility and customer incivility on the relationship between abusive supervision, emotional exhaustion, and job performance. Analyses conducted on 651 South Korean frontline service employees revealed that abusive supervision exerted a significant indirect effect on job performance through emotional exhaustion. Customer incivility strengthened the positive relationship between abusive supervision and emotional exhaustion, as well as the indirect effect of abusive supervision on job performance through emotional exhaustion. Our post hoc analysis demonstrated a three-way interaction between abusive supervision, coworker incivility, and customer incivility; the relationship between abusive supervision and emotional exhaustion was significantly positive only when coworker incivility was high and customer incivility was low. We discuss the implications of our findings for theory and practice.

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“…Despite the significant relation between despotic leadership on negative outcomes, the literature available, especially in the context of workplace deviance and workplace incivility is limited. Few authors including (Islam et al, 2022;Jha & Sud, 2021), have done their research to test the effect of abusive supervision and DL on workplace deviance; however, the literature available to date is still scant and needs further investigation. Moreover, current literature has focused on deviance and counterproductive behaviors that have a clear intent to harm.…”

Section: Introductionmentioning

confidence: 99%

Impact of Despotic Leadership on Workplace Incivility: Serial Mediation of Stress and Emotional Exhaustion

Raza,

Imran,

Ul Hadi

2024

NBR

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Purpose: Considering the importance of despotic leadership to employees’ negative outcomes, this study explored how despotic leadership affects workplace incivility. Drawing on the dark side of leadership, the current study conceptualizes a model to explore the mechanism underlining the despotic leadership and workplace incivility relationship. Design/Methodology: A cross-lagged survey approach was employed to collect data from 249 employees through questionnaires from Pakistan’s healthcare sector. Model based on structural equation was employed for data analysis. Findings: Results of the study indicate that employees working in the health sector perceive incivility as a foremost consequence of despotic leadership, stress and emotional exhaustion. Originality: This research painted a more comprehensive picture of despotic leadership and workplace incivility relationship in the health sector. We conclude that leveraging the bright side while acknowledging the dark side of leadership is an appropriate coping strategy to deal with workplace incivility. The aim of this study is to understand relationship between despotic leadership (DL) and workplace incivility (WI) with serial mediation of stress and emotional exhaustion (EE) in healthcare sector. The study strives to present empirical evidence for negative impact of DL on WI and its toll on employee performance.

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Exploring Influence Mechanism of Abusive Supervision on Subordinates’ Work Incivility: A Proposed Framework

Cited by 8 publications

References 79 publications

A Multidimensional Model of Abusive Supervision and Work Incivility

A Multidimensional Model of Abusive Supervision and Work Incivility

Mistreatment from Multiple Sources: Interaction Effects of Abusive Supervision, Coworker Incivility, and Customer Incivility on Work Outcomes

Impact of Despotic Leadership on Workplace Incivility: Serial Mediation of Stress and Emotional Exhaustion

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