2019
DOI: 10.1016/j.tranpol.2018.10.011
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Exploring intercity passengers’ attitudes and loyalty to intercity passenger rail: Evidence from an on-board survey

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Cited by 33 publications
(15 citation statements)
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“…In particular, besides accessibility, travel distance, fare rate, intercity travel time per hundred kilometers, quality of service of transportation hubs, and ticketing methods are key factors that have influential contributions for explaining decision-makings [ 159 ]. Likewise, the attitudes towards intercity passenger transportation are changed regarding the level of accessibility to a rail line [ 160 ]. In this respect, the shared transportation systems need to provide route information about different shared transportation users.…”
Section: Integrating Passenger and Freight Within A Shared Freight-pt System Through Literaturementioning
confidence: 99%
“…In particular, besides accessibility, travel distance, fare rate, intercity travel time per hundred kilometers, quality of service of transportation hubs, and ticketing methods are key factors that have influential contributions for explaining decision-makings [ 159 ]. Likewise, the attitudes towards intercity passenger transportation are changed regarding the level of accessibility to a rail line [ 160 ]. In this respect, the shared transportation systems need to provide route information about different shared transportation users.…”
Section: Integrating Passenger and Freight Within A Shared Freight-pt System Through Literaturementioning
confidence: 99%
“…Selected studies investigating travel satisfaction are shown in Table 1. In the HSR field, many scholars indicated that carriage cleanliness and tidiness, amenities, convenience, and safety are significant determinants to passenger satisfaction (De Oña et al, 2015;Losada-Rojas et al, 2019). Furthermore, many scholars have explored the key factors affecting air passenger satisfaction and found that employee service, reliability, and security are critical drivers of passenger satisfaction (Hussain et al 2015;Farooq et al, 2018;.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Availability of data on these metrics could have brought out comprehensive studies on how transport poverty impacts labour force participation. While conducting a passenger loyalty study, Losada-Rojas et al (2019) mentioned the absence of 'work on attitude towards rail' in literature. Another mention has been that the importance of 'social and distributional impact of transportation' has not been given due place in literature due to its multidisciplinary feature (Markovich & Lucas, 2011).…”
Section: Literature Reviewmentioning
confidence: 99%