2013
DOI: 10.1111/jsbm.12053
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Exploring Key Factors of Application Software Services and Their Relationships for Organizational Success in SMEs

Abstract: This paper sets up an extended model that integrates the technology acceptance model and DeLone and McLean's information system success model and also extends this integrated model by adding a construct representing specific features of application services in order to investigate the way that features of application services influence small and medium‐sized enterprises' use of application services. Overall, the extended model performs well in explaining the relationships between constructs, and this research … Show more

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Cited by 6 publications
(1 citation statement)
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References 47 publications
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“…In other words, reliability is concerned with how much random error there is in the measurement. Cronbach's alpha (α) coefficient is commonly used by researchers [20,26,42,50,57] in this area and is recommended as a measure of internal consistency. It measures how closely a set of items is related to each other as a group [47].…”
Section: E Questionnaires and Validations Designmentioning
confidence: 99%
“…In other words, reliability is concerned with how much random error there is in the measurement. Cronbach's alpha (α) coefficient is commonly used by researchers [20,26,42,50,57] in this area and is recommended as a measure of internal consistency. It measures how closely a set of items is related to each other as a group [47].…”
Section: E Questionnaires and Validations Designmentioning
confidence: 99%